Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Madrid — Gran Canaria

Planned legal compensation: 400 €

Was your flight between Madrid Barajas International Airport (MAD) and Gran Canaria Airport (LPA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Complete guide: Alitalia compensation Madrid - Gran Canaria

You travelled with Alitalia from Madrid to Gran Canaria and the flight was disrupted? EU law mandates compensation when the airline is at fault.

Don't miss this opportunity: the Alitalia flight Madrid - Gran Canaria (1 765 km) qualifies you for 400€ per person under CE 261/2004.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madrid Barajas International Airport (MAD)
  • Arrival airport: Gran Canaria Airport (LPA)
  • Flight distance: 1 765 km (~2h12)
  • Applicable compensation: 400 €

This is by no means a commercial courtesy from Alitalia, but a binding duty that applies to all flights subject to the scope of the directive.

How to know if the flight Alitalia Madrid - Gran Canaria is eligible?

Be sure to retain your flight records for the Alitalia MAD→LPA flight. They constitute the key proof of your presence on board.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from Madrid, the CE 261 applies equally.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Madrid airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Madrid, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

The rule is simple: if Alitalia's employees go on strike, it is a risk that {the airline|Alitalia} must manage. Consequently, {your compensation|the 400€} is maintained.

However, if air traffic controllers at Madrid Barajas International Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 400€ cannot be claimed.

What are your rights at Madrid airport in case of prolonged wait?

An often-forgotten point: the right to care applies even {in extraordinary circumstances|when force majeure is invoked|when the 400€ indemnity is not owed}. Even if Alitalia is exempt from the payout, care is still owed.

In case of a next-day flight delay, the regulation stipulates that hotel accommodation and transfers to and from Madrid Barajas International Airport are fully at the airline's expense.

Steps: how to get your 400 € from Alitalia?

It is essential to save your Alitalia ticket and every email related to the delay at Madrid Barajas International Airport. These documents are vital for building your case.

By delegating your MAD→LPA case to specialist partners, you enjoy the "No Win, No Fee" principle (no cost if unsuccessful).

How long does it take to get the 400 € compensation?

Prepare yourself if you hear nothing within the first fortnight. The typical delay for a carrier like Alitalia to process a complex claim usually ranges from 4 to 12 weeks.

The online procedure of specialist platforms automates admin: scan your boarding pass, e-sign, and automatic tracking from start to finish.

What to do faced with silence or refusal from the airline?

An unjustified rejection from Alitalia is a tactic that specialist lawyers know how to dismantle by citing the right articles of Regulation 261.

For your 400€, don't negotiate down with Alitalia without the support of a expert who understands the true value of your case for Madrid-Gran Canaria.

Help & Information

Frequently Asked Questions: Flight Madrid - Gran Canaria

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Madrid to Gran Canaria?

According to European Regulation EC 261/2004, the distance between MAD and LPA being 1 765 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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