Flight compensation Alitalia:
Moscow — Pisa

Refund and compensation Alitalia: route Moscow to Pisa

If your trip departing from Sheremetyevo International Airport and arriving at Pisa / San Giusto - Galileo Galilei International Airport operated by Alitalia was disrupted, you are not alone against the airline.

By taking off from Sheremetyevo International Airport, you are protected by the EU's legal framework. The distance of 2 347 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Alitalia is a non-EU airline, if the flight takes off from Sheremetyevo International Airport, the European regulation applies in full.

How to know if the flight Alitalia Moscow - Pisa is eligible?

To determine if your trip between Moscow and Pisa entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Pisa.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Moscow airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

A work stoppage of Alitalia crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Even if 400 € is not payable due to an external strike at Moscow, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Moscow airport in case of prolonged wait?

If Sheremetyevo International Airport airport becomes your temporary residence because of Alitalia, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Sheremetyevo International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Alitalia?

It is strongly recommended to keep your Alitalia boarding pass and any communication relating to the delay suffered at Sheremetyevo International Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Alitalia. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Alitalia on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Alitalia will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.