Flight compensation Alitalia:
Rome — Lisbon

Claim and compensation for flight Alitalia Rome - Lisbon

The FCO - LIS route operated by Alitalia experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Leonardo Da Vinci (Fiumicino) International Airport, you are protected by the EU's legal framework. The distance of 1 839 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Alitalia.

How to know if the flight Alitalia Rome - Lisbon is eligible?

To determine if your trip between Rome and Lisbon entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

Don't be fooled by Alitalia's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Alitalia is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Rome airport in case of prolonged wait?

Don't buy your food without first asking Alitalia for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Rome remains valid. The hotel is due if Alitalia offsets your flight by one night.

Steps: how to get your 400 € from Alitalia?

For your Rome - Lisbon trip, every minute counts. Note the reasons given by Alitalia staff at the Leonardo Da Vinci (Fiumicino) International Airport counter during the incident.

By entrusting your case regarding flight FCO-LIS to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Airlines like Alitalia sometimes prioritize cases defended by law firms to avoid late interests.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Rome - Lisbon line.

Experts in aviation law have a colossal history of Alitalia convictions, which is a decisive advantage.