Flight compensation Alitalia:
Tenerife — Madrid

Get your Alitalia flight compensation for the route Tenerife - Madrid

From Tenerife Norte Airport airport, your departure with Alitalia to Madrid didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 1 771 km, EC Regulation 261/2004 requires Alitalia to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Alitalia Tenerife - Madrid is eligible?

For an Alitalia flight from Tenerife to Madrid, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

The compensation also covers boarding denials (overbooking). If Alitalia sold more seats than planned and you stay on the tarmac at Tenerife Norte Airport, the 400 € compensation is automatic.

What are the conditions for Alitalia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Madrid.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Tenerife airport.
• Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

The impact of a strike on your Alitalia compensation

Not all strikes exempt the company from its obligations. If the delay of your Tenerife - Madrid trip is due to an internal strike within Alitalia, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Tenerife, assistance (meals/hotel) remains mandatory for Alitalia.

What are your rights at Tenerife airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Tenerife Norte Airport, Alitalia must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Tenerife Norte Airport terminal is also included in the legal package due by Alitalia.

Steps: how to get your 400 € from Alitalia?

The formal notice letter and the collection of evidence of delay at Madrid Barajas International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Alitalia.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Alitalia. An expert can reduce this time by half.

A collective action on the Alitalia flight from Tenerife can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Alitalia's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Alitalia convictions, which is a decisive advantage.