Disrupted flight (EC 261/2004)

Flight compensation All America:
Sitia — Athens

Planned legal compensation: 250 €

Was your flight between Sitia Airport (JSH) and Eleftherios Venizelos International Airport (ATH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by All America on the Sitia (JSH) - Athens (ATH) line

Have you experienced a major inconvenience during your trip between Sitia and Athens with All America? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 359 km, EC Regulation 261/2004 requires All America to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Sitia Airport (JSH)
  • Arrival airport: Eleftherios Venizelos International Airport (ATH)
  • Flight distance: 359 km (~0h27)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight All America Sitia - Athens is eligible?

For an All America flight from Sitia to Athens, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If All America sold more seats than planned and you stay on the tarmac at Sitia Airport, the 250 € compensation is automatic.

What are the conditions for All America to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Athens.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Sitia airport.
  • Airline responsibility: The problem must be attributable to All America (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Sitia, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your All America compensation

Not all strikes exempt the company from its obligations. If the delay of your Sitia - Athens trip is due to an internal strike within All America, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Sitia, assistance (meals/hotel) remains mandatory for All America.

What are your rights at Sitia airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Sitia Airport airport, All America is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Sitia Airport terminal is also included in the legal package due by All America.

Steps: how to get your 250 € from All America?

The formal notice letter and the collection of evidence of delay at Eleftherios Venizelos International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of All America.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from All America. An expert can reduce this time by half.

A collective action on the All America flight from Sitia can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Sitia - Athens line.

Experts in aviation law have a colossal history of All America convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Sitia - Athens

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled All America flight from Sitia to Athens?

According to European Regulation EC 261/2004, the distance between JSH and ATH being 359 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from All America?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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