Flight compensation All Nippon Airways:
Munich — Tokyo

Legal right to compensation: All Nippon Airways flight between Munich and Tokyo

If your trip departing from Munich International Airport and arriving at Tokyo International Airport operated by All Nippon Airways was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 9 359 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if All Nippon Airways is a non-EU airline, if the flight takes off from Munich International Airport, the European regulation applies in full.

How to know if the flight All Nippon Airways Munich - Tokyo is eligible?

To determine if your trip between Munich and Tokyo entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 600 € if the initial incident is qualified under Regulation 261.

What are the conditions for All Nippon Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tokyo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Munich airport.
• Airline responsibility: The problem must be attributable to All Nippon Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your All Nippon Airways compensation

Don't be fooled by All Nippon Airways's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 600 € is not payable due to an external strike at Munich, assistance (meals/hotel) remains mandatory for All Nippon Airways.

What are your rights at Munich airport in case of prolonged wait?

During these long hours of waiting in the Munich International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Munich shouldn't cost you a penny more than originally planned for your MUC-HND trip.

Steps: how to get your 600 € from All Nippon Airways?

Starting a procedure against All Nippon Airways for a flight from Munich to Tokyo can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Airlines like All Nippon Airways sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against All Nippon Airways on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Munich - Tokyo line.

Experts in aviation law have a colossal history of All Nippon Airways convictions, which is a decisive advantage.