Disrupted flight (EC 261/2004)

Flight compensation All Nippon Airways:
Munich — Tokyo

Planned legal compensation: 600 €

Was your flight between Munich International Airport (MUC) and Tokyo International Airport (HND) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right: All Nippon Airways flight between Munich and Tokyo

If your journey from Munich International Airport to Tokyo International Airport operated by All Nippon Airways was disrupted, the law protects you when dealing with the carrier.

With 9 359 km between Munich International Airport and Tokyo International Airport, EU regulation grants you a fixed indemnity of 600€ per passenger.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Munich International Airport (MUC)
  • Arrival airport: Tokyo International Airport (HND)
  • Flight distance: 9 359 km (~11h42)
  • Applicable compensation: 600 €

Did you know? Even if All Nippon Airways is a non-EU carrier, if the flight departs from Munich International Airport, EU regulation applies completely.

How to know if the flight All Nippon Airways Munich - Tokyo is eligible?

Three conditions must be met to trigger your right to 600€: {delay exceeds 3h at Tokyo|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|All Nippon Airways is responsible for|the fault lies with} All Nippon Airways.

An upgrade or downgrade doesn't affect your right to 600€ if the original incident qualifies under Regulation 261. The maximum tier applies regardless of cabin class.

What are the conditions for All Nippon Airways to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tokyo.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Munich airport.
  • Airline responsibility: The problem must be attributable to All Nippon Airways (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Munich, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your All Nippon Airways compensation

Don't be misled by All Nippon Airways's vague terms: a unannounced or declared strike is the operational burden of the airline. Long-haul flights are often even more impacted by crew strikes.

Remember that the burden of proof lies with All Nippon Airways. It is up to the airline to prove that the delay of your Munich→Tokyo flight was caused by a genuinely extraordinary event.

What are your rights at Munich airport in case of prolonged wait?

What few know: the assistance obligation remains valid even {in extraordinary circumstances|when force majeure is invoked|when the 600€ indemnity is not owed}. Even if All Nippon Airways is excused from compensation, assistance remains mandatory.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything paid by All Nippon Airways.

Steps: how to get your 600 € from All Nippon Airways?

The journey to claim 600€ from All Nippon Airways begins by drafting a registered letter. {Without a response within 6 weeks|If All Nippon Airways doesn't reply}, legal escalation becomes necessary.

The main benefit: they take on all the complexity and only collect fees if the 600€ are successfully recovered.

How long does it take to get the 600 € compensation?

The paradox: the longer All Nippon Airways delays paying your 600€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

Technology now allow you to track in real time the progress of your claim against All Nippon Airways via an app. Long-haul cases, with higher values, are often prioritised by firms.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a standardised negative response is unfortunately the experience of most passengers who act without support for the Munich → Tokyo route.

{Facing a refusal|If All Nippon Airways persists}, three paths are available: filing with the national CAA, an ombudsman, or legal action. An professional will determine the best route for {your situation|the Munich-Tokyo case}.

Help & Information

Frequently Asked Questions: Flight Munich - Tokyo

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled All Nippon Airways flight from Munich to Tokyo?

According to European Regulation EC 261/2004, the distance between MUC and HND being 9 359 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from All Nippon Airways?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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