Flight compensation Austrian Airlines:
Tbilisi — Vienna
Was your flight between Tbilisi International Airport (TBS) and Vienna International Airport (VIE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight Austrian Airlines
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
Austrian Airlines passengers Tbilisi-Vienna: your guide to get compensated
You travelled with Austrian Airlines from Tbilisi to Vienna and the flight was disrupted? EU law mandates compensation when the airline is at fault.
Given the route between Tbilisi and Vienna (2 333 km), the EU scale provides for automatic protection in case of a breach by Austrian Airlines. Medium-haul flights attract a substantial indemnity.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Tbilisi International Airport (TBS)
- Arrival airport: Vienna International Airport (VIE)
- Flight distance: 2 333 km (~2h55)
- Applicable compensation: 400 €
CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.
How to know if the flight Austrian Airlines Tbilisi - Vienna is eligible?
Make sure to save your travel documents for the Austrian Airlines TBS-VIE flight. They are the essential proof of your check-in.
A little-known fact: you have up to 5 years to file your claim against Austrian Airlines for the Tbilisi→Vienna flight. Don't assume it's impossible to claim if the incident was some time ago.
What are the conditions for Austrian Airlines to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Vienna.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Tbilisi airport.
-
Airline responsibility: The problem must be attributable to Austrian Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Tbilisi, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Austrian Airlines compensation
Not all strike{s} exempt the airline from its obligations. If your Tbilisi - Vienna delay was caused by an staff strike at Austrian Airlines, the CJEU have confirmed that this entitles you to a payout.
Important nuance: if the cancellation is directly attributable to ground services, Austrian Airlines is exempted from the obligation to pay the 400€ compensation, while maintaining its duty of assistance.
What are your rights at Tbilisi airport in case of prolonged wait?
The right to care is a crucial provision of the EU text. Regardless of the 400€ question, if the delay drags on at Tbilisi International Airport, Austrian Airlines is obliged to provide coupons for food and drink.
The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this paid by Austrian Airlines.
Steps: how to get your 400 € from Austrian Airlines?
It is essential to save your Austrian Airlines ticket and every email related to the delay at Tbilisi International Airport. These documents are vital for building your case.
Over 150,000 passengers have obtained their compensation through expert partners. Your turn for Austrian Airlines Tbilisi-Vienna?
How long does it take to get the 400 € compensation?
Patience is often key. Airlines receive a huge volume of claims every week and your Tbilisi to Vienna International Airport case can stall if you remain passive.
By choosing a "No Win, No Fee" service, you take no risk. If the 400€ aren't recovered, you owe nothing. As transparent as that.
What to do faced with silence or refusal from the airline?
Don't take at face value Austrian Airlines's email claiming that Tbilisi's airport was blocked by snow without consulting certified METAR data.
{Facing a refusal|If Austrian Airlines persists}, three paths are available: filing with the national CAA, an ombudsman, or legal action. An professional will determine the best route for {your situation|the Tbilisi-Vienna case}.
Frequently Asked Questions: Flight Tbilisi - Vienna
Everything you need to know about your request under European Union law.