Flight compensation Big Sky Airlines:
Athens — Heraklion

Claim and compensation for flight Big Sky Airlines Athens - Heraklion

If your trip departing from Eleftherios Venizelos International Airport and arriving at Heraklion International Nikos Kazantzakis Airport operated by Big Sky Airlines was disrupted, you are not alone against the airline.

Given the route between Athens and Heraklion (309 km), the European scale provides automatic financial protection in case of failure by Big Sky Airlines.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Big Sky Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Big Sky Airlines Athens - Heraklion is eligible?

Don't confuse ticket refund and legal compensation! Even if Big Sky Airlines offers you a voucher for your Athens - Heraklion flight, you can still claim the 250 euros cash provided by law.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Big Sky Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Big Sky Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Big Sky Airlines compensation

When a social movement disrupts your itinerary to Heraklion International Nikos Kazantzakis Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Athens - Heraklion flight.

What are your rights at Athens airport in case of prolonged wait?

During these long hours of waiting in the Eleftherios Venizelos International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Eleftherios Venizelos International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Big Sky Airlines?

Starting a procedure against Big Sky Airlines for a flight from Athens to Heraklion can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight ATH-HER to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

On the ATH-HER line, delays can vary according to the reactivity of Big Sky Airlines's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Big Sky Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Big Sky Airlines without the opinion of a professional who knows the real value of your prejudice at Athens.