Flight compensation Big Sky Airlines:
Athens — Heraklion

Complete guide: Big Sky Airlines compensation Athens - Heraklion

If your journey from Eleftherios Venizelos International Airport to Heraklion International Nikos Kazantzakis Airport operated by Big Sky Airlines was disrupted, you are not alone when dealing with the carrier.

Given the route between Athens and Heraklion (309 km), the EU scale provides for automatic protection in case of a breach by Big Sky Airlines. Short-haul routes are covered from the first tier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a goodwill gesture from Big Sky Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Big Sky Airlines Athens - Heraklion is eligible?

Don't confuse ticket refund and legal compensation! Even if Big Sky Airlines offers you a travel credit for your Athens → Heraklion flight, you can also demand the monetary compensation of 250€ provided by law.

An upgrade or downgrade doesn't affect your right to 250€ if the original incident qualifies under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Big Sky Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Big Sky Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Big Sky Airlines compensation

If your Big Sky Airlines flight from Eleftherios Venizelos International Airport was disrupted due to an employee strike, you are entitled to {legal compensation|the 250€ payout}.

The difference is fine but crucial. By engaging specialist lawyers, they will check in aeronautical databases the real cause of the delay logged on the day of your Athens → Heraklion flight.

What are your rights at Athens airport in case of prolonged wait?

Here is what Big Sky Airlines owes you if your flight is delayed at Eleftherios Venizelos International Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Eleftherios Venizelos International Airport are entirely at the carrier's expense.

Steps: how to get your 250 € from Big Sky Airlines?

The battle to recover 250€ from Big Sky Airlines starts with sending a formal complaint. {Without a response within 6 weeks|If Big Sky Airlines doesn't reply}, court action is the next step.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 250€ credited in your account.

How long does it take to get the 250 € compensation?

A frequent concern is about how long it takes. A claim sent yourself to Big Sky Airlines's claims team can take several weeks, even months before you get a response.

If your case is well-documented regarding the Athens → Heraklion disruption, certain platforms even purchase your claim. You receive your money in 2 days!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Big Sky Airlines is a practice that experts know perfectly how to counter by invoking the relevant provisions of Regulation 261.

A claims specialist will know exactly how to counter Big Sky Airlines's arguments, having access to METAR data and Eurocontrol data from Eleftherios Venizelos International Airport to establish liability.