Flight compensation Binter Canarias:
Gran Canaria — Lisbon

How to be compensated by Binter Canarias on the Gran Canaria (LPA) - Lisbon (LIS) line

Have you experienced a major inconvenience during your trip between Gran Canaria and Lisbon with Binter Canarias? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 338 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Binter Canarias Gran Canaria - Lisbon is eligible?

The compensation for flight LPA-LIS is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Gran Canaria Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Binter Canarias to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Gran Canaria airport.
• Airline responsibility: The problem must be attributable to Binter Canarias (technical problem, sick crew, scheduling...).

The impact of a strike on your Binter Canarias compensation

When a social movement disrupts your itinerary to Lisbon Portela Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Gran Canaria - Lisbon flight.

What are your rights at Gran Canaria airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Gran Canaria Airport, Binter Canarias must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Gran Canaria Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Binter Canarias?

The formal notice letter and the collection of evidence of delay at Lisbon Portela Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Binter Canarias flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Binter Canarias to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Binter Canarias should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Binter Canarias is often more striking.