Disrupted flight (EC 261/2004)

Flight compensation CityJet:
Amsterdam — London

Planned legal compensation: 250 €

Was your flight between Amsterdam Airport Schiphol (AMS) and London City Airport (LCY) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Delayed CityJet flight Amsterdam ✈ London: demand your rights

Were you affected by problems on your flight from Amsterdam to London with CityJet? Hours of waiting, an unexpected cancellation or overbooking can ruin your plans.

On this journey of 335 km, each traveller impacted by {a significant delay|a cancellation attributable to CityJet} can claim 250€ in payout. This is a right guaranteed by law.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Amsterdam Airport Schiphol (AMS)
  • Arrival airport: London City Airport (LCY)
  • Flight distance: 335 km (~0h25)
  • Applicable compensation: 250 €

Airlines like CityJet count on your ignorance to avoid paying the compensation. Prove them wrong by claiming your rights today.

How to know if the flight CityJet Amsterdam - London is eligible?

In practice, to be eligible, your actual arrival at London City Airport must have occurred at least 180 minutes behind the original timetable.

The 250€ fixed payout is owed for each traveller. A family of 4: every passenger can claim {the same amount|250€}. Even on a short flight, families can recover a significant sum.

What are the conditions for CityJet to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Amsterdam airport.
  • Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Amsterdam, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your CityJet compensation

The issue of strikes is a frequent sticking point in compensation cases. It is vital to distinguish between a strike by CityJet's own staff (pilots, cabin crew) and an third-party strike.

Question CityJet's justification. Some carriers falsely present internal strikes as "extraordinary circumstances" to escape {paying compensation|the 250€}.

What are your rights at Amsterdam airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. CityJet must ensure the wellbeing of passengers stuck at Amsterdam. This 2-hour threshold applies to flights ≤1500 km.

Remember to request a delay certificate from CityJet staff at Amsterdam Airport Schiphol. This document is indispensable for your claim if you need to prove the delay.

Steps: how to get your 250 € from CityJet?

Getting justice against CityJet requires persistence. No response or standardised rejections are the norm with airlines.

Skip the complex forms on CityJet's website. Use a passenger defence portal to lock in your 250€ payout. Even for a short flight, expert support makes a difference.

How long does it take to get the 250 € compensation?

Don't be surprised if you get no reply within two weeks. The average processing time for a carrier like CityJet to finalise a compensation case typically ranges from 1 to 3 months.

The digital process of expert partners eliminates paperwork: upload documents, digital signature, and email notifications until payment.

What to do faced with silence or refusal from the airline?

CityJet's use of complex legal jargon is often a tactic to push travellers to abandon their 250€. Refusals are particularly common on short-haul routes, where amounts seem "small" to airlines.

Don't let CityJet to keep the {money|250€} that is rightfully yours. Every day that passes doing nothing is time gained for {the airline|CityJet} and a missed opportunity for your finances.

Help & Information

Frequently Asked Questions: Flight Amsterdam - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled CityJet flight from Amsterdam to London?

According to European Regulation EC 261/2004, the distance between AMS and LCY being 335 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from CityJet?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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