Disrupted flight (EC 261/2004)

Flight compensation CityJet:
Brive — London

Planned legal compensation: 250 €

Was your flight between Brive-La Roche Airport (BVE) and London City Airport (LCY) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation CityJet: route Brive to London

The BVE - LCY route operated by CityJet experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 727 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Brive-La Roche Airport (BVE)
  • Arrival airport: London City Airport (LCY)
  • Flight distance: 727 km (~0h55)
  • Applicable compensation: 250 €

Did you know? Even if CityJet is a non-EU airline, if the flight takes off from Brive-La Roche Airport, the European regulation applies in full.

How to know if the flight CityJet Brive - London is eligible?

To determine if your trip between Brive and London entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for CityJet to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Brive airport.
  • Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Brive, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your CityJet compensation

A work stoppage of CityJet crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, CityJet is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Brive airport in case of prolonged wait?

During these long hours of waiting in the Brive-La Roche Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Brive-La Roche Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from CityJet?

It is strongly recommended to keep your CityJet boarding pass and any communication relating to the delay suffered at Brive-La Roche Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Airlines like CityJet sometimes prioritize cases defended by law firms to avoid late interests.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take CityJet's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company CityJet will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Brive - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled CityJet flight from Brive to London?

According to European Regulation EC 261/2004, the distance between BVE and LCY being 727 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from CityJet?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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