Flight compensation CityJet:
London — Antwerp

Process: claim for CityJet flight from London to Antwerp

Your CityJet flight from London to Antwerp was disrupted? Act now: CE 261 entitles you to compensation.

Regardless of the fare €50 or €500, the indemnity is fixed: 250€ per passenger. {The distance|The 308 km} is what counts, not the fare. On this short flight, the fixed compensation is guaranteed.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Bear in mind: only genuine force majeure (exceptional conditions, ATC restrictions, political instability) exempt CityJet from this obligation. In all other cases, compensation must be paid.

How to know if the flight CityJet London - Antwerp is eligible?

Whether your CityJet flight London→Antwerp was cancelled or you were bumped, the 250€ compensation is potentially owed in each of these scenarios.

If you had a connection are equally covered. If your first CityJet segment London→Antwerp leads to a missed connection, the total delay at your final destination counts.

What are the conditions for CityJet to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Antwerp.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

The impact of a strike on your CityJet compensation

If your CityJet flight from London City Airport was cancelled due to an internal staff strike, you are eligible for {legal compensation|the 250€ payout}.

The distinction is subtle but essential. By consulting aviation experts, they will verify in official records the actual cause of the delay recorded on the day of your London - Antwerp flight.

What are your rights at London airport in case of prolonged wait?

On top of the {financial compensation|250€ indemnity}, EU regulation mandates what is known as a duty of assistance. If your flight is held at London City Airport, CityJet must supply you free of charge with meals and refreshments in reasonable quantity the waiting time.

Don't forget to demand a official attestation from CityJet staff at London City Airport. This certificate is crucial for your case later on.

Steps: how to get your 250 € from CityJet?

The formal letter of claim and gathering evidence of the delay at Antwerp International Airport (Deurne) (boarding pass) are essential steps to pressure {the airline|CityJet}.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from CityJet's legal department.

How long does it take to get the 250 € compensation?

A common question is about processing times. A claim filed directly to CityJet's customer service can take months, even half a year before you hear back.

If your case is particularly strong regarding the London - Antwerp incident, some services buy out your right to compensation. You get your payout in record time!

What to do faced with silence or refusal from the airline?

The automated reply from CityJet mentioning weather conditions for your London→Antwerp flight is a classic. Weather records are public and allow verification each excuse.

The Civil Aviation Authority or its European counterparts can be bureaucratic. A direct court claim against CityJet is often faster. For short-haul, the local small claims court is often competent.