Disrupted flight (EC 261/2004)

Flight compensation CityJet:
London — Brive

Planned legal compensation: 250 €

Was your flight between London City Airport (LCY) and Brive-La Roche Airport (BVE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Your entitlement: CityJet flight from London to Brive

The flight LCY → BVE by CityJet suffered an incident? Delay, cancellation or overbooking, you may be entitled to a legal payout.

With 727 km between London City Airport and Brive-La Roche Airport, CE 261 guarantees a lump-sum compensation of 250€ per person.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London City Airport (LCY)
  • Arrival airport: Brive-La Roche Airport (BVE)
  • Flight distance: 727 km (~0h55)
  • Applicable compensation: 250 €

This is not a goodwill gesture from CityJet, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight CityJet London - Brive is eligible?

Make sure to keep your travel documents for the CityJet LCY-BVE flight. They are the key proof of your presence on board.

A little-known fact: you have several years to file your claim against CityJet for the London→Brive flight. Don't assume it's impossible to claim if the incident was some time ago.

What are the conditions for CityJet to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Brive.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your CityJet compensation

Be wary by CityJet's evasive wording: a "spontaneous" or planned strike remains the managerial responsibility of the airline. On this short-haul, the internal/external strike distinction is the same.

Key distinction: if the delay is caused by air traffic control, CityJet is released from paying the 250€ indemnity, but not its care obligation.

What are your rights at London airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. CityJet must ensure the wellbeing of passengers stuck at London. This 2-hour threshold applies to flights ≤1500 km.

In case of a next-day flight delay, the regulation stipulates that hotel accommodation and transfers to and from London City Airport are fully at the airline's expense.

Steps: how to get your 250 € from CityJet?

It is essential to save your CityJet ticket and every email related to the delay at London City Airport. These documents are vital for building your case.

The main benefit: they take on all the complexity and only collect fees if the 250€ are successfully recovered.

How long does it take to get the 250 € compensation?

Airlines like CityJet often fast-track cases backed by lawyers to prevent additional costs. Short-haul claims are sometimes resolved faster.

By handing over the recovery of your 250€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from CityJet don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

{Facing a refusal|If CityJet persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the London→Brive case}.

Help & Information

Frequently Asked Questions: Flight London - Brive

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled CityJet flight from London to Brive?

According to European Regulation EC 261/2004, the distance between LCY and BVE being 727 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from CityJet?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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