Flight compensation CityJet:
London — Florence

Claim up to 250€ for CityJet flight London - Florence

The endless wait at London City Airport towards Florence with CityJet doesn't have to go uncompensated. Let's explore your options.

EU law strictly protects passenger rights. For 1 193 km, the legal compensation is owed if {the airline is at fault|CityJet bears responsibility}. The short-haul bracket applies fully here.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Since the Sturgeon ruling of 2009, delays over 3 hours are treated the same as cancellations regarding payout entitlement. This greatly broadened the scope of the regulation.

How to know if the flight CityJet London - Florence is eligible?

Verify your actual arrival time at Florence. If CityJet made you wait more than three hours at Firenze / Peretola Airport, your claim is legitimate.

Even if CityJet offers a replacement flight, the 250€ indemnity remains owed if the final delay at Florence is over the 180-minute threshold.

What are the conditions for CityJet to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Florence.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

The impact of a strike on your CityJet compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

Important nuance: if the cancellation is directly attributable to ground services, CityJet is exempted from the obligation to pay the 250€ compensation, while maintaining its duty of assistance.

What are your rights at London airport in case of prolonged wait?

Most travellers are unaware that CityJet is obliged to provide them meals, drinks and communications from the first hours at London City Airport. It's a right, not a favour.

The law is unambiguous: care is never a goodwill gesture from CityJet. It is a regulatory requirement enforceable in court.

Steps: how to get your 250 € from CityJet?

Airlines like CityJet have whole departments specialised in deterring unassisted passengers. Against this imbalance, having an ally makes all the difference.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 250€ arrive in your bank account.

How long does it take to get the 250 € compensation?

The paradox: the longer CityJet delays paying your 250€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

By entrusting the recovery of your 250€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

It is quite common for CityJet's systems to refuse by default your initial claim under a generic pretext that is unfounded.

The win rate of expert platforms against CityJet reaches 95-98% when the case is well-founded. This demonstrates the power of EU law against airline stalling tactics.