Disrupted flight (EC 261/2004)

Flight compensation CityJet:
London — Nantes

Planned legal compensation: 250 €

Was your flight between London City Airport (LCY) and Nantes Atlantique Airport (NTE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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CE 261 payout: CityJet flight London → Nantes

Major delay on your CityJet flight London ✈ Nantes? This affects many passengers regularly. Good news: you have concrete rights.

The good news is, for this journey of 499 km, Regulation CE 261/2004 obliges CityJet to provide financial compensation. On a short-haul flight like this, a specific compensation tier applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London City Airport (LCY)
  • Arrival airport: Nantes Atlantique Airport (NTE)
  • Flight distance: 499 km (~0h37)
  • Applicable compensation: 250 €

Too few travellers claim what they're owed (less than 15% on average). Don't let this money go unclaimed: the process, despite its complexity, is an absolute right for every passenger.

How to know if the flight CityJet London - Nantes is eligible?

The indemnity for LCY-NTE is a payout for time lost, not merely a commercial gesture. For this short-haul flight, the 3-hour threshold remains the key criterion.

Connecting passengers are also protected. If your first CityJet segment London-Nantes causes a knock-on delay, the indemnity is calculated on the overall arrival delay.

What are the conditions for CityJet to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Nantes.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your CityJet compensation

A strike action by CityJet's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250€.

Key distinction: if the delay is caused by airport staff, CityJet is released from paying the 250€ indemnity, but not its care obligation.

What are your rights at London airport in case of prolonged wait?

Here is what CityJet owes you if your flight is delayed at London City Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

Don't forget to demand a official attestation from CityJet staff at London City Airport. This certificate constitutes key evidence for your case later on.

Steps: how to get your 250 € from CityJet?

The formal letter of claim and gathering evidence of the delay at Nantes Atlantique Airport (boarding pass) are essential steps to pressure {the airline|CityJet}.

In practice, the process is simple: you enter your flight details London→Nantes, the system analyses your case, then handles everything until payment your 250€.

How long does it take to get the 250 € compensation?

Persistence is usually essential. Airlines handle thousands of claims weekly and your London to Nantes Atlantique Airport case can drag on if you don't follow up.

By handing over the recovery of your 250€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from CityJet don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

Specialist lawyers have a extensive catalogue of judgments against CityJet, which is a decisive advantage in negotiations.

Help & Information

Frequently Asked Questions: Flight London - Nantes

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled CityJet flight from London to Nantes?

According to European Regulation EC 261/2004, the distance between LCY and NTE being 499 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from CityJet?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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