Flight compensation CityJet:
London — Paris

Cancelled CityJet flight London ✈ Paris: demand your rights

From London City Airport, your flight with CityJet to Paris was disrupted? EU legislation guarantees solid rights against carriers.

Thanks to Directive CE 261, passengers suffering from disruptions on a 351 km route can demand a statutory compensation from {the carrier|CityJet}.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you're in economy or business, and irrespective of the passenger's citizenship.

How to know if the flight CityJet London - Paris is eligible?

For an CityJet flight from London to Paris, punctuality is a contractual obligation. A delay of 180 minutes triggers the right to {financial compensation|the 250€ payout}.

Compensation also covers denied boarding. If CityJet oversold the flight and you couldn't board at London City Airport, the 250€ payout is guaranteed.

What are the conditions for CityJet to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Paris.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to CityJet (technical problem, sick crew, scheduling...).

The impact of a strike on your CityJet compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

Remember that the burden of proof lies with CityJet. It is up to the airline to prove that the delay of your London→Paris flight was caused by a genuinely extraordinary event.

What are your rights at London airport in case of prolonged wait?

Don't buy your food without first asking coupons from CityJet. If you advance costs, save your invoices diligently.

If you already paid for a hotel at London City Airport due to CityJet's fault, collect every receipt. You are entitled to refund of every euro spent on top of the 250€ indemnity.

Steps: how to get your 250 € from CityJet?

Keep in mind that CityJet is legally required respond to your claim within a reasonable timeframe. No response is already evidence of bad faith for your case.

In practice, the process is simple: you enter your flight details London→Paris, the system analyses your case, then handles everything until payment your 250€.

How long does it take to get the 250 € compensation?

Stay determined despite CityJet's non-response. It's a calculated strategy to make you abandon. Statistics show that the majority of passengers drop their claim before resolution.

Think about it: without lifting a finger, experts operate to recover your 250€ for the CityJet London-Paris flight. That's the luxury of delegation.

What to do faced with silence or refusal from the airline?

Don't believe CityJet's letter stating that London's airport was hit by weather without checking official reports.

Specialist lawyers have a extensive catalogue of judgments against CityJet, which is a decisive advantage in negotiations.