Disrupted flight (EC 261/2004)

Flight compensation Conviasa:
Madrid — Caracas

Planned legal compensation: 600 €

Was your flight between Madrid Barajas International Airport (MAD) and Caracas (CCS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim up to 600€ for Conviasa flight Madrid - Caracas

A cancellation on Conviasa Madrid - Caracas entitles you to up to 600€. Find out if you're eligible.

The passenger protection under CE 261/2004 kicks in automatically when Conviasa fails its obligations on the 7 006 km route from Madrid to Caracas.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madrid Barajas International Airport (MAD)
  • Arrival airport: Caracas (CCS)
  • Flight distance: 7 006 km (~8h45)
  • Applicable compensation: 600 €

The case law of the CJEU has strengthened these rights over the years, making Regulation 261/2004 a powerful tool against failings by carriers like Conviasa.

How to know if the flight Conviasa Madrid - Caracas is eligible?

Your eligibility rests on objective criteria. Eurocontrol data will verify the precise moment of actual arrival at Caracas.

Note that the distance of 7 006 km fully justifies the 600€ compensation tier. This amount is net and {the airline|Conviasa} cannot override it through its own general conditions of sale.

What are the conditions for Conviasa to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Caracas.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Madrid airport.
  • Airline responsibility: The problem must be attributable to Conviasa (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Madrid, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Conviasa compensation

Watch out for the classic trap: Conviasa may mention a "strike" without specifying whether it was an internal or external strike. This detail is decisive for your {case|right to 600€}.

The distinction is subtle but essential. By consulting aviation experts, they will verify in official records the actual cause of the delay recorded on the day of your Madrid - Caracas flight.

What are your rights at Madrid airport in case of prolonged wait?

During that interminable wait in the hall at Madrid Barajas International Airport, remember Conviasa has a duty to look after you. This includes food, but also the option to send emails at no cost.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything paid by Conviasa.

Steps: how to get your 600 € from Conviasa?

Airlines like Conviasa have entire legal teams dedicated to discouraging solo claimants. Facing this asymmetry, having an ally changes the game.

By entrusting your MAD-CCS case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 600 € compensation?

On the MAD-CCS route, timelines can vary depending on the speed of Conviasa's claims team.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Conviasa is a practice that experts know perfectly how to counter by invoking the relevant provisions of Regulation 261.

A claims specialist will know exactly how to counter Conviasa's arguments, having access to METAR data and Eurocontrol data from Madrid Barajas International Airport to establish liability.

Help & Information

Frequently Asked Questions: Flight Madrid - Caracas

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Conviasa flight from Madrid to Caracas?

According to European Regulation EC 261/2004, the distance between MAD and CCS being 7 006 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Conviasa?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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