Disrupted flight (EC 261/2004)

Flight compensation Flybe:
Alicante — Exeter

Planned legal compensation: 250 €

Was your flight between Alicante International Airport (ALC) and Exeter International Airport (EXT) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Flybe Alicante - Exeter

If your trip departing from Alicante International Airport and arriving at Exeter International Airport operated by Flybe was disrupted, you are not alone against the airline.

Given the route between Alicante and Exeter (1 403 km), the European scale provides automatic financial protection in case of failure by Flybe.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Alicante International Airport (ALC)
  • Arrival airport: Exeter International Airport (EXT)
  • Flight distance: 1 403 km (~1h45)
  • Applicable compensation: 250 €

Did you know? Even if Flybe is a non-EU airline, if the flight takes off from Alicante International Airport, the European regulation applies in full.

How to know if the flight Flybe Alicante - Exeter is eligible?

Check your actual arrival time at Exeter. If Flybe made you wait more than three hours on the tarmac at Exeter International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Alicante, the regulation applies in the same way.

What are the conditions for Flybe to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Exeter.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Alicante airport.
  • Airline responsibility: The problem must be attributable to Flybe (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Alicante, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Flybe compensation

When a social movement disrupts your itinerary to Exeter International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Alicante International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Alicante airport in case of prolonged wait?

During these long hours of waiting in the Alicante International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Alicante shouldn't cost you a penny more than originally planned for your ALC-EXT trip.

Steps: how to get your 250 € from Flybe?

For your Alicante - Exeter trip, every minute counts. Note the reasons given by Flybe staff at the Alicante International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Flybe to validate a complex file often varies between four and twelve weeks.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Flybe systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Flybe is often a maneuver to encourage the traveler to abandon their 250 €.

DGAC or its European equivalents can be slow. A private court proceeding against Flybe is often more striking.

Help & Information

Frequently Asked Questions: Flight Alicante - Exeter

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Flybe flight from Alicante to Exeter?

According to European Regulation EC 261/2004, the distance between ALC and EXT being 1 403 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Flybe?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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