Flight compensation Germanwings:
Algier — Cologne

Legal right to compensation: Germanwings flight between Algier and Cologne

If your trip departing from Houari Boumediene Airport and arriving at Cologne Bonn Airport operated by Germanwings was disrupted, you are not alone against the airline.

By taking off from Houari Boumediene Airport, you are protected by the EU's legal framework. The distance of 1 607 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Germanwings is a non-EU airline, if the flight takes off from Houari Boumediene Airport, the European regulation applies in full.

How to know if the flight Germanwings Algier - Cologne is eligible?

Check your actual arrival time at Cologne. If Germanwings made you wait more than three hours on the tarmac at Cologne Bonn Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Algier, the regulation applies in the same way.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Cologne.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Algier airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

Don't be fooled by Germanwings's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Germanwings is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Algier airport in case of prolonged wait?

During these long hours of waiting in the Houari Boumediene Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Houari Boumediene Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Germanwings?

For your Algier - Cologne trip, every minute counts. Note the reasons given by Germanwings staff at the Houari Boumediene Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Algier to Cologne Bonn Airport can drag on if you don't follow up.

A collective action on the Germanwings flight from Algier can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Germanwings convictions, which is a decisive advantage.