Flight compensation Germanwings:
Cologne — Cagliari

Legal right to compensation: Germanwings flight between Cologne and Cagliari

The CGN - CAG route operated by Germanwings experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Cologne Bonn Airport, you are protected by the EU's legal framework. The distance of 1 300 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Germanwings is a non-EU airline, if the flight takes off from Cologne Bonn Airport, the European regulation applies in full.

How to know if the flight Germanwings Cologne - Cagliari is eligible?

Don't confuse ticket refund and legal compensation! Even if Germanwings offers you a voucher for your Cologne - Cagliari flight, you can still claim the 250 euros cash provided by law.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Cagliari.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Cologne airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

Not all strikes exempt the company from its obligations. If the delay of your Cologne - Cagliari trip is due to an internal strike within Germanwings, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Cologne, assistance (meals/hotel) remains mandatory for Germanwings.

What are your rights at Cologne airport in case of prolonged wait?

During these long hours of waiting in the Cologne Bonn Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Cologne Bonn Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Germanwings?

Starting a procedure against Germanwings for a flight from Cologne to Cagliari can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight CGN-CAG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Germanwings. An expert can reduce this time by half.

A collective action on the Germanwings flight from Cologne can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Germanwings's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.