Flight compensation Germanwings:
Cologne — Tunis

Get your Germanwings flight compensation for the route Cologne - Tunis

No one likes waiting for hours at the airport. If Germanwings did not respect its scheduled times for your Cologne - Tunis flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 578 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Germanwings Cologne - Tunis is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Tunis Carthage International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Germanwings owes you 400 €.

The compensation also covers boarding denials (overbooking). If Germanwings sold more seats than planned and you stay on the tarmac at Cologne Bonn Airport, the 400 € compensation is automatic.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tunis.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Cologne airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

When a social movement disrupts your itinerary to Tunis Carthage International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Cologne - Tunis flight.

What are your rights at Cologne airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Cologne Bonn Airport, Germanwings must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Cologne Bonn Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Germanwings?

The formal notice letter and the collection of evidence of delay at Tunis Carthage International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Germanwings website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with Germanwings customer service can take several weeks or even months before getting a response.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Germanwings systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Germanwings is often a maneuver to encourage the traveler to abandon their 400 €.

For your 400 €, don't compromise with Germanwings without the opinion of a professional who knows the real value of your prejudice at Cologne.