Flight compensation Germanwings:
Duesseldorf — Bastia

Legal right to compensation: Germanwings flight between Duesseldorf and Bastia

The DUS - BIA route operated by Germanwings experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Duesseldorf and Bastia (993 km), the European scale provides automatic financial protection in case of failure by Germanwings.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Germanwings is a non-EU airline, if the flight takes off from Dusseldorf International Airport, the European regulation applies in full.

How to know if the flight Germanwings Duesseldorf - Bastia is eligible?

To determine if your trip between Duesseldorf and Bastia entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bastia.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Duesseldorf airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

Not all strikes exempt the company from its obligations. If the delay of your Duesseldorf - Bastia trip is due to an internal strike within Germanwings, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Germanwings is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Duesseldorf airport in case of prolonged wait?

If Dusseldorf International Airport airport becomes your temporary residence because of Germanwings, know that your essential needs must be covered by the carrier.

Your forced stay at Duesseldorf shouldn't cost you a penny more than originally planned for your DUS-BIA trip.

Steps: how to get your 250 € from Germanwings?

For your Duesseldorf - Bastia trip, every minute counts. Note the reasons given by Germanwings staff at the Dusseldorf International Airport counter during the incident.

By entrusting your case regarding flight DUS-BIA to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Duesseldorf to Bastia-Poretta Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Germanwings on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Germanwings's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.