Disrupted flight (EC 261/2004)

Flight compensation Germanwings:
Stuttgart — Olbia

Planned legal compensation: 250 €

Was your flight between Stuttgart Airport (STR) and Olbia / Costa Smeralda Airport (OLB) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Germanwings passengers Stuttgart-Olbia: your guide to get compensated

If your journey from Stuttgart Airport to Olbia / Costa Smeralda Airport operated by Germanwings was disrupted, you are not alone when dealing with the carrier.

Don't miss this opportunity: the Germanwings flight Stuttgart - Olbia (867 km) qualifies you for 250€ per person under CE 261/2004.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stuttgart Airport (STR)
  • Arrival airport: Olbia / Costa Smeralda Airport (OLB)
  • Flight distance: 867 km (~1h05)
  • Applicable compensation: 250 €

CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.

How to know if the flight Germanwings Stuttgart - Olbia is eligible?

Three conditions must be met to trigger your right to 250€: {delay exceeds 3h at Olbia|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Germanwings is responsible for|the fault lies with} Germanwings.

In the case of a cancellation, if you were notified less than 14 days before your departure from Stuttgart, the regulation applies in the same way.

What are the conditions for Germanwings to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Olbia.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stuttgart airport.
  • Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stuttgart, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Germanwings compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

Even if the 250€ are not payable due to an external strike at Stuttgart, assistance (meals/hotel) stays the responsibility of Germanwings. Keep this in mind.

What are your rights at Stuttgart airport in case of prolonged wait?

During those long hours in the terminal at Stuttgart Airport, know that Germanwings has a legal obligation to ensure your comfort. This covers meals, but also the option to send emails free of charge.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this paid by Germanwings.

Steps: how to get your 250 € from Germanwings?

The journey to claim 250€ from Germanwings begins by drafting a registered letter. {Without a response within 6 weeks|If Germanwings doesn't reply}, legal escalation becomes necessary.

Over 150,000 passengers have obtained their compensation through expert partners. Join them for Germanwings Stuttgart-Olbia?

How long does it take to get the 250 € compensation?

Don't give up faced with Germanwings's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

Technology now allow you to track in real time the progress of your claim against Germanwings via an app. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from Germanwings don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

As a final step, it is a legal summons that typically triggers payment. Germanwings will nearly invariably prefer to settle the 250€ rather than incur additional legal costs for a case it knows it will lose in court.

Help & Information

Frequently Asked Questions: Flight Stuttgart - Olbia

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Germanwings flight from Stuttgart to Olbia?

According to European Regulation EC 261/2004, the distance between STR and OLB being 867 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Germanwings?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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