Flight compensation LAN Airlines:
Madrid — Quito

LAN Airlines passengers Madrid-Quito: your guide to get compensated

You travelled with LAN Airlines from Madrid to Quito and the flight was disrupted? EU law mandates compensation when the airline is at fault.

With 8 737 km between Madrid Barajas International Airport and Mariscal Sucre International Airport, EU regulation grants you a fixed indemnity of 600€ per passenger.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

CE 261/2004 is one of the most robust passenger protection laws globally. Every eligible passenger should taking advantage of it.

How to know if the flight LAN Airlines Madrid - Quito is eligible?

Distinguish between fare reimbursement and statutory indemnity! Even if LAN Airlines proposes a voucher for your Madrid - Quito flight, you can still claim the cash sum of 600€ guaranteed by the regulation.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from Madrid, the CE 261 applies equally.

What are the conditions for LAN Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Quito.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Madrid airport.
• Airline responsibility: The problem must be attributable to LAN Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your LAN Airlines compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

A strike by ATC services at Madrid Barajas International Airport or European ATC is an external cause over which LAN Airlines has no control.

What are your rights at Madrid airport in case of prolonged wait?

The right to care is a crucial provision of the EU text. Regardless of the 600€ question, if the delay drags on at Madrid Barajas International Airport, LAN Airlines is obliged to provide coupons for food and drink.

Even in extraordinary circumstances, the right to assistance at Madrid remains valid. The hotel is owed if LAN Airlines pushes your flight by a day.

Steps: how to get your 600 € from LAN Airlines?

The journey to claim 600€ from LAN Airlines begins by drafting a registered letter. {Without a response within 6 weeks|If LAN Airlines doesn't reply}, legal escalation becomes necessary.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 600€ arrive in your bank account.

How long does it take to get the 600 € compensation?

Patience is often key. Airlines receive a huge volume of claims every week and your Madrid to Mariscal Sucre International Airport case can stall if you remain passive.

By entrusting the recovery of your 600€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Don't believe LAN Airlines's letter stating that Madrid's airport was hit by weather without checking official reports.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.