Flight compensation Lufthansa Cargo:
Frankfurt — Montreal

Legal right to compensation: Lufthansa Cargo flight between Frankfurt and Montreal

Your claim for compensation for the Lufthansa Cargo flight from Frankfurt to Montreal deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Frankfurt am Main International Airport, you are protected by the EU's legal framework. The distance of 5 855 km determines your legal compensation level.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Lufthansa Cargo is a non-EU airline, if the flight takes off from Frankfurt am Main International Airport, the European regulation applies in full.

How to know if the flight Lufthansa Cargo Frankfurt - Montreal is eligible?

Don't confuse ticket refund and legal compensation! Even if Lufthansa Cargo offers you a voucher for your Frankfurt - Montreal flight, you can still claim the 600 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Frankfurt, the regulation applies in the same way.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Montreal.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Frankfurt airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

Not all strikes exempt the company from its obligations. If the delay of your Frankfurt - Montreal trip is due to an internal strike within Lufthansa Cargo, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Frankfurt am Main International Airport or European air traffic control is an external cause over which Lufthansa Cargo has no control.

What are your rights at Frankfurt airport in case of prolonged wait?

Don't buy your food without first asking Lufthansa Cargo for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Frankfurt remains valid. The hotel is due if Lufthansa Cargo offsets your flight by one night.

Steps: how to get your 600 € from Lufthansa Cargo?

For your Frankfurt - Montreal trip, every minute counts. Note the reasons given by Lufthansa Cargo staff at the Frankfurt am Main International Airport counter during the incident.

By entrusting your case regarding flight FRA-YUL to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Lufthansa Cargo. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Lufthansa Cargo on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Frankfurt - Montreal line.

Experts in aviation law have a colossal history of Lufthansa Cargo convictions, which is a decisive advantage.