Flight compensation Malaysia Airlines:
Paris — Chicago

Get your Malaysia Airlines flight compensation for the route Paris - Chicago

No one likes waiting for hours at the airport. If Malaysia Airlines did not respect its scheduled times for your Paris - Chicago flight, the law is on your side.

Directive 261/2004 is clear: for 6 664 km of flight, the company Malaysia Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Malaysia Airlines Paris - Chicago is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Chicago O'Hare International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Malaysia Airlines owes you 600 €.

An unexpected cancellation or a diverted flight from Charles de Gaulle International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Malaysia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Chicago.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Malaysia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Malaysia Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Paris - Chicago trip is due to an internal strike within Malaysia Airlines, the European justice recently ruled that this entitles to compensation.

Even if 600 € is not payable due to an external strike at Paris, assistance (meals/hotel) remains mandatory for Malaysia Airlines.

What are your rights at Paris airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Malaysia Airlines must ensure the well-being of its passengers stuck at Paris.

Some passengers are unaware that transportation between the hotel and Charles de Gaulle International Airport terminal is also included in the legal package due by Malaysia Airlines.

Steps: how to get your 600 € from Malaysia Airlines?

The amicable route with Malaysia Airlines to recover 600 € often fails without a technical and legal file.

Don't fill out complex forms on the Malaysia Airlines website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Malaysia Airlines. An expert can reduce this time by half.

A collective action on the Malaysia Airlines flight from Paris can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Malaysia Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Malaysia Airlines will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.