Flight compensation Norwegian Air Shuttle:
Athens — Copenhagen

Cancelled Norwegian Air Shuttle flight Athens ✈ Copenhagen: claim your compensation

Did you experience a major disruption on your journey from Athens to Copenhagen with Norwegian Air Shuttle? A lengthy delay, a cancelled flight or denied boarding can throw your trip into chaos.

Thanks to EU Regulation CE 261, passengers affected by disruptions on a 2 139 km route can claim a fixed payout from {the carrier|Norwegian Air Shuttle}.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This fixed compensation system was designed to deter airlines from altering schedules without valid grounds. Make sure you invoke this often-overlooked regulation.

How to know if the flight Norwegian Air Shuttle Athens - Copenhagen is eligible?

The departure time is not the relevant criterion. Only the {arrival time at Copenhagen|time the doors open at Copenhagen Kastrup Airport} establishes your {eligibility|right to 400€}.

The 400€ fixed payout is owed per passenger. A family of 4: every passenger can claim {the same amount|400€}. At this intermediate tier, the per-passenger indemnity is substantial.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

Not all strike{s} exempt the airline from its obligations. If your Athens - Copenhagen delay was caused by an staff strike at Norwegian Air Shuttle, the CJEU have confirmed that this entitles you to a payout.

Even if the 400€ are not payable due to an external strike at Athens, assistance (meals/hotel) stays owed Norwegian Air Shuttle. Keep this in mind.

What are your rights at Athens airport in case of prolonged wait?

If Eleftherios Venizelos International Airport becomes your temporary home because of Norwegian Air Shuttle, know that your basic needs must be met by the airline. For a medium-haul flight, the right to care kicks in after 3 hours.

Many passengers don't know that transport between the hotel and the airport of Eleftherios Venizelos International Airport is also covered in the mandatory care required of Norwegian Air Shuttle.

Steps: how to get your 400 € from Norwegian Air Shuttle?

Asserting your rights against Norwegian Air Shuttle demands tenacity. Silence or template replies are common tactics.

To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against Norwegian Air Shuttle's lawyers.

How long does it take to get the 400 € compensation?

The paradox: the longer Norwegian Air Shuttle delays paying your 400€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

Technology now allow you to monitor the progress of your claim against Norwegian Air Shuttle through an online dashboard. For a medium-haul, expect around 6 to 10 weeks with an expert.

What to do faced with silence or refusal from the airline?

Statistically over 60% of initial refusals from Norwegian Air Shuttle are unfounded against an expert taking over. Don't give up at the first obstacle.

As a last resort, it is court action that often unlocks payment. Norwegian Air Shuttle will almost always choose to pay the 400€ rather than face lawyer fees for a case doomed to fail in court.