Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Bergen — Palma de Mallorca

Planned legal compensation: 400 €

Was your flight between Bergen Airport, Flesland (BGO) and Palma De Mallorca Airport (PMI) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Cancelled Norwegian Air Shuttle flight Bergen ✈ Palma de Mallorca: claim your compensation

Did you experience a major disruption on your journey from Bergen to Palma de Mallorca with Norwegian Air Shuttle? A lengthy delay, a cancelled flight or denied boarding can throw your trip into chaos.

Your compensation amount doesn't depend on the ticket price. Only the distance of 2 313 km dictates the indemnity under EU law.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergen Airport, Flesland (BGO)
  • Arrival airport: Palma De Mallorca Airport (PMI)
  • Flight distance: 2 313 km (~2h53)
  • Applicable compensation: 400 €

Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.

How to know if the flight Norwegian Air Shuttle Bergen - Palma de Mallorca is eligible?

For an Norwegian Air Shuttle flight from Bergen to Palma de Mallorca, schedule adherence is a duty of result. A delay of 3 hours activates the right to {financial compensation|the 400€ payout}.

The 400€ compensation applies for each traveller. If you travelled as a family: each person is entitled to {the same amount|400€}. At this intermediate tier, the per-passenger indemnity is substantial.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergen airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

In practice, pilot strikes at Norwegian Air Shuttle are situations where {compensation is almost certain|your chances of getting 400€ are high}. Experts know this and can use it for your case.

Important nuance: if the cancellation is directly attributable to airport staff, Norwegian Air Shuttle is exempted from the obligation to pay the 400€ compensation, while maintaining its duty of assistance.

What are your rights at Bergen airport in case of prolonged wait?

Most travellers are unaware that Norwegian Air Shuttle is obliged to provide them meals, drinks and communications from the first hours at Bergen Airport, Flesland. It's a right, not a favour.

Make sure you demand this assistance at {the airline's|Norwegian Air Shuttle's} desk. If denied and you must pay for food or hotel at Bergen Airport, Flesland, keep your receipts meticulously for a refund claim.

Steps: how to get your 400 € from Norwegian Air Shuttle?

Keep in mind that Norwegian Air Shuttle is legally required respond to your claim within a reasonable timeframe. No response is already evidence of bad faith for your case.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Norwegian Air Shuttle's legal department.

How long does it take to get the 400 € compensation?

Don't give up faced with Norwegian Air Shuttle's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

By choosing a "No Win, No Fee" service, you take no risk. If the 400€ aren't recovered, you owe nothing. As transparent as that.

What to do faced with silence or refusal from the airline?

Don't believe Norwegian Air Shuttle's letter stating that Bergen's airport was hit by weather without checking official reports.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.

Help & Information

Frequently Asked Questions: Flight Bergen - Palma de Mallorca

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Bergen to Palma de Mallorca?

According to European Regulation EC 261/2004, the distance between BGO and PMI being 2 313 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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