Flight compensation Norwegian Air Shuttle:
Berlin — Copenhagen

Refund and compensation Norwegian Air Shuttle: route Berlin to Copenhagen

Your claim for compensation for the Norwegian Air Shuttle flight from Berlin to Copenhagen deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Berlin, you are protected by the EU's legal framework. The distance of 364 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from Berlin, the European regulation applies in full.

How to know if the flight Norwegian Air Shuttle Berlin - Copenhagen is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your Berlin - Copenhagen flight, you can still claim the 250 euros cash provided by law.

Also note that the distance of 364 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Berlin airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Berlin or European air traffic control is an external cause over which Norwegian Air Shuttle has no control.

What are your rights at Berlin airport in case of prolonged wait?

During these long hours of waiting in the Berlin terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Berlin shouldn't cost you a penny more than originally planned for your SXF-CPH trip.

Steps: how to get your 250 € from Norwegian Air Shuttle?

It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and any communication relating to the delay suffered at Berlin airport. These documents will be vital for your case.

By entrusting your case regarding flight SXF-CPH to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Berlin to Copenhagen Kastrup Airport can drag on if you don't follow up.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Berlin - Copenhagen line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.