Flight compensation Norwegian Air Shuttle:
London — Copenhagen

Disrupted Norwegian Air Shuttle flight London ✈ Copenhagen: demand your rights

Were you affected by problems on your flight from London to Copenhagen with Norwegian Air Shuttle? Hours of waiting, an unexpected cancellation or overbooking can ruin your plans.

On this journey of 984 km, each traveller impacted by {a significant delay|a cancellation attributable to Norwegian Air Shuttle} can claim 250€ in payout. This is a right guaranteed by law.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Airlines like Norwegian Air Shuttle count on your ignorance to avoid paying the compensation. Prove them wrong by claiming your rights today.

How to know if the flight Norwegian Air Shuttle London - Copenhagen is eligible?

In practice, to be eligible, your actual arrival at Copenhagen Kastrup Airport must have occurred at least 180 minutes behind the original timetable.

Compensation also covers denied boarding. If Norwegian Air Shuttle oversold the flight and you couldn't board at London Gatwick Airport, the 250€ payout is owed by right.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

The rule is simple: if Norwegian Air Shuttle's employees go on strike, it is a risk that {the airline|Norwegian Air Shuttle} must manage. Consequently, {your compensation|the 250€} is maintained.

However, if air traffic controllers at London Gatwick Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 250€ cannot be claimed.

What are your rights at London airport in case of prolonged wait?

Here is what Norwegian Air Shuttle owes you if your flight is delayed at London Gatwick Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

Lots of travellers are unaware that transfers between the accommodation and the terminal at London Gatwick Airport is also included in the legal package owed by Norwegian Air Shuttle.

Steps: how to get your 250 € from Norwegian Air Shuttle?

Be methodical: photograph the departure boards at London Gatwick Airport showing the delay, save meal and taxi invoices and record flight numbers.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Norwegian Air Shuttle's legal department.

How long does it take to get the 250 € compensation?

Prepare yourself if you hear nothing within the first fortnight. The typical delay for a carrier like Norwegian Air Shuttle to process a complex claim usually ranges from 4 to 12 weeks.

Obtaining 250€ has never been easier thanks to the technology between recovery services and Norwegian Air Shuttle's systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Norwegian Air Shuttle is a practice that experts know perfectly how to counter by invoking the relevant provisions of Regulation 261.

The threat of court action often suffices to {make Norwegian Air Shuttle yield|unlock payment}. Airlines know that court fees would greatly surpass the 250€ owed.