Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
London — Rome

Planned legal compensation: 250 €

Was your flight between London Gatwick Airport (LGW) and Leonardo Da Vinci (Fiumicino) International Airport (FCO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Norwegian Air Shuttle

Check my flight Norwegian Air Shuttle

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Disrupted Norwegian Air Shuttle flight London ✈ Rome: demand your rights

From London Gatwick Airport, your flight with Norwegian Air Shuttle to Rome was disrupted? EU legislation guarantees solid rights against carriers.

Thanks to Directive CE 261, passengers suffering from disruptions on a 1 406 km route can demand a statutory compensation from {the carrier|Norwegian Air Shuttle}.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Gatwick Airport (LGW)
  • Arrival airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Flight distance: 1 406 km (~1h45)
  • Applicable compensation: 250 €

This fixed compensation system was created to discourage airlines from cancelling flights without compelling reasons. Don't hesitate to assert this little-known but powerful legal tool.

How to know if the flight Norwegian Air Shuttle London - Rome is eligible?

The take-off schedule isn't the legal benchmark. Solely the {arrival time at Rome|time the doors open at Leonardo Da Vinci (Fiumicino) International Airport} determines your {eligibility|right to 250€}.

Keep your proof of booking for the Norwegian Air Shuttle LGW→FCO flight — they are essential to prove you were present at boarding at London.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Rome.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

In practice, cabin crew walkouts at Norwegian Air Shuttle are cases where {compensation is almost certain|your chances of getting 250€ are high}. Specialists master this distinction and can exploit it in your favour.

Key distinction: if the delay is caused by air traffic control, Norwegian Air Shuttle is released from paying the 250€ indemnity, but not its care obligation.

What are your rights at London airport in case of prolonged wait?

What few know: the assistance obligation remains valid even {in extraordinary circumstances|when force majeure is invoked|when the 250€ indemnity is not owed}. Even if Norwegian Air Shuttle is excused from compensation, assistance remains mandatory.

Don't forget to demand a official attestation from Norwegian Air Shuttle staff at London Gatwick Airport. This certificate is indispensable for your case later on.

Steps: how to get your 250 € from Norwegian Air Shuttle?

Be methodical: photograph the departure boards at London Gatwick Airport showing the delay, save meal and taxi invoices and record agent names.

Partner LegalTech services have tools to verify Norwegian Air Shuttle's actual flight records and dismantle unfounded arguments.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Norwegian Air Shuttle. An expert can significantly speed things up.

By entrusting the recovery of your 250€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from Norwegian Air Shuttle don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

As a final step, it is a legal summons that typically triggers payment. Norwegian Air Shuttle will nearly invariably prefer to settle the 250€ rather than incur additional legal costs for a case it knows it will lose in court.

Help & Information

Frequently Asked Questions: Flight London - Rome

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from London to Rome?

According to European Regulation EC 261/2004, the distance between LGW and FCO being 1 406 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant