Flight compensation Norwegian Air Shuttle:
London — Tromso
Was your flight between London Gatwick Airport (LGW) and Tromso (TOS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Norwegian Air Shuttle flight London - Tromso: your rights to compensation
From London Gatwick Airport, your departure with Norwegian Air Shuttle to Tromso didn't go as planned? Passengers have strong rights against airlines.
Thanks to EU Regulation CE 261, passengers affected by disruptions on a 2 289 km route can claim a fixed payout from {the carrier|Norwegian Air Shuttle}.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: London Gatwick Airport (LGW)
- Arrival airport: Tromso (TOS)
- Flight distance: 2 289 km (~2h52)
- Applicable compensation: 400 €
Airlines like Norwegian Air Shuttle rely on passengers not knowing to dodge these payouts. Don't make it easy by asserting your rights now.
How to know if the flight Norwegian Air Shuttle London - Tromso is eligible?
For an Norwegian Air Shuttle flight from London to Tromso, schedule adherence is a duty of result. A delay of 3 hours activates the right to {financial compensation|the 400€ payout}.
The indemnity also covers overbooking cases. If Norwegian Air Shuttle overbooked the flight and you were left behind at London Gatwick Airport, the 400€ payout is guaranteed.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Tromso.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at London airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
Not every strike{s} release the airline from its duties. If your London → Tromso delay was caused by an internal strike at Norwegian Air Shuttle, EU courts have recently ruled that compensation is owed.
Even if the 400€ are not owed due to an external strike at London, care (food/accommodation) remains owed Norwegian Air Shuttle. Keep this in mind.
What are your rights at London airport in case of prolonged wait?
On top of the {financial compensation|400€ indemnity}, EU regulation mandates what is known as a duty of assistance. If your flight is held at London Gatwick Airport, Norwegian Air Shuttle must supply you free of charge with meals and refreshments in reasonable quantity the waiting time.
Make sure you demand this assistance at {the airline's|Norwegian Air Shuttle's} desk. If denied and you must pay for food or hotel at London Gatwick Airport, keep your receipts meticulously for a refund claim.
Steps: how to get your 400 € from Norwegian Air Shuttle?
Asserting your rights against Norwegian Air Shuttle demands tenacity. Silence or template replies are common tactics.
To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against Norwegian Air Shuttle's lawyers.
How long does it take to get the 400 € compensation?
Airlines like Norwegian Air Shuttle sometimes prioritise cases handled by legal professionals to avoid interest charges. Medium-haul cases have a standard processing timeline.
By entrusting the recovery of your 400€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.
What to do faced with silence or refusal from the airline?
It is quite common for Norwegian Air Shuttle's systems to refuse by default your initial claim under a generic pretext that is unfounded.
The win rate of expert platforms against Norwegian Air Shuttle reaches 95-98% when the case is well-founded. This demonstrates the power of EU law against airline stalling tactics.
Frequently Asked Questions: Flight London - Tromso
Everything you need to know about your request under European Union law.