Flight compensation Norwegian Air Shuttle:
Oslo — Athens

Procedure: Norwegian Air Shuttle flight compensation from Oslo to Athens

From Oslo Gardermoen Airport airport, your departure with Norwegian Air Shuttle to Athens didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 2 629 km of flight, the company Norwegian Air Shuttle is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Norwegian Air Shuttle Oslo - Athens is eligible?

For an Norwegian Air Shuttle flight from Oslo to Athens, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

An unexpected cancellation or a diverted flight from Oslo Gardermoen Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Athens.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Oslo airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

If your Norwegian Air Shuttle flight from Oslo Gardermoen Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Oslo Gardermoen Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Oslo airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Oslo Gardermoen Airport airport, Norwegian Air Shuttle is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Oslo Gardermoen Airport terminal is also included in the legal package due by Norwegian Air Shuttle.

Steps: how to get your 400 € from Norwegian Air Shuttle?

The amicable route with Norwegian Air Shuttle to recover 400 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Norwegian Air Shuttle.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with Norwegian Air Shuttle customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Oslo - Athens section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Norwegian Air Shuttle is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Norwegian Air Shuttle is often more striking.