Flight compensation Norwegian Air Shuttle:
Oslo — Athens
Was your flight between Oslo Gardermoen Airport (OSL) and Eleftherios Venizelos International Airport (ATH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Norwegian Air Shuttle flight Oslo - Athens: your rights to compensation
From Oslo Gardermoen Airport, your departure with Norwegian Air Shuttle to Athens didn't go as planned? Passengers have strong rights against airlines.
On this route of 2 629 km, every passenger affected by {a significant delay|a cancellation attributable to Norwegian Air Shuttle} can claim 400€ in compensation. This amount is fixed by regulation.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Oslo Gardermoen Airport (OSL)
- Arrival airport: Eleftherios Venizelos International Airport (ATH)
- Flight distance: 2 629 km (~3h17)
- Applicable compensation: 400 €
Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.
How to know if the flight Norwegian Air Shuttle Oslo - Athens is eligible?
For an Norwegian Air Shuttle flight from Oslo to Athens, schedule adherence is a duty of result. A delay of 3 hours activates the right to {financial compensation|the 400€ payout}.
The 400€ compensation applies per passenger. If you travelled as a family: each person is entitled to {the same amount|400€}. At this intermediate tier, the per-passenger indemnity is substantial.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Athens.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Oslo airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Oslo, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
The principle is clear: if Norwegian Air Shuttle's staff stop work, it is a risk that {the airline|Norwegian Air Shuttle} should have anticipated. Therefore, {your compensation|the 400€} remains owed.
However, if ground handlers at Oslo Gardermoen Airport or screening personnel take action, this constitutes an extraordinary circumstance. In this scenario, the 400€ are not owed.
What are your rights at Oslo airport in case of prolonged wait?
Here is what Norwegian Air Shuttle owes you during a prolonged wait at Oslo Gardermoen Airport: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.
If you already paid for a taxi at Oslo Gardermoen Airport due to Norwegian Air Shuttle's fault, collect every receipt. You are entitled to refund of every euro spent on top of the 400€ indemnity.
Steps: how to get your 400 € from Norwegian Air Shuttle?
Remember that Norwegian Air Shuttle must process your claim within weeks. Prolonged silence itself constitutes a legal argument in your favour.
Concretely, the process is straightforward: you input your route info Oslo-Athens, the expert checks your eligibility, then takes charge until you receive your 400€.
How long does it take to get the 400 € compensation?
On the OSL→ATH line, delays can differ depending on the responsiveness of Norwegian Air Shuttle's legal department.
Obtaining 400€ has never been easier thanks to integration between recovery services and Norwegian Air Shuttle's systems.
What to do faced with silence or refusal from the airline?
An unfounded refusal from Norwegian Air Shuttle is a practice that experts know perfectly how to counter by invoking the relevant provisions of Regulation 261.
A claims specialist will know exactly how to counter Norwegian Air Shuttle's arguments, having access to METAR data and Eurocontrol data from Oslo Gardermoen Airport to establish liability.
Frequently Asked Questions: Flight Oslo - Athens
Everything you need to know about your request under European Union law.