Indemnização voo Norwegian Air Shuttle:
Oslo — Athens

Passageiros Norwegian Air Shuttle Oslo-Athens: o que fazer para reclamar

Se a sua voo de Oslo Gardermoen Airport com destino a Eleftherios Venizelos International Airport realizada pela Norwegian Air Shuttle foi afetada, a lei protege-o perante a companhia.

Com 2 629 km entre Oslo Gardermoen Airport e Eleftherios Venizelos International Airport, o CE 261 concede-lhe uma compensação de 400€ por pessoa.

Porque tem direito a 400 €?

O Regulamento europeu CE 261/2004 é muito rigoroso quanto aos direitos dos passageiros aéreos. O montante da indemnização fixa não depende do preço do bilhete, mas apenas da distância de voo.

Bom saber? Mesmo que a Norwegian Air Shuttle seja uma transportadora extra-UE, se o voo descola de Oslo Gardermoen Airport, o CE 261 aplica-se integralmente.

Como saber se o voo Norwegian Air Shuttle Oslo - Athens é elegível?

Distinguish between fare reimbursement and statutory indemnity! Even if Norwegian Air Shuttle proposes a voucher for your Oslo - Athens flight, you can still claim the cash sum of 400€ guaranteed by the regulation.

An class change doesn't change your right to 400€ if the initial disruption is established under Regulation 261. The intermediate indemnity remains unchanged regardless of reclassification.

Quais as condições para a Norwegian Air Shuttle o indemnizar?

• Atraso na chegada: Chegou com mais de 3 horas de atraso a Athens.
• Cancelamento: A companhia cancelou o voo menos de 14 dias antes da partida.
• Overbooking: Foi recusado o embarque contra a sua vontade no aeroporto de Oslo.
• Responsabilidade da companhia: O problema deve ser imputável à Norwegian Air Shuttle (problema técnico, tripulação doente, planeamento...).

O impacto de uma greve na sua indemnização Norwegian Air Shuttle

The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.

An specialist firm can easily identify whether the strike that impacted your Norwegian Air Shuttle Oslo→Athens flight is an internal or external cause.

Quais são os seus direitos no aeroporto de Oslo em caso de espera prolongada?

If Oslo Gardermoen Airport becomes your temporary home because of Norwegian Air Shuttle, know that your basic needs must be met by the airline. For a medium-haul flight, the right to care kicks in after 3 hours.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this at the expense of Norwegian Air Shuttle.

Passos: como obter os seus 400 € junto da Norwegian Air Shuttle?

The battle to recover 400€ from Norwegian Air Shuttle starts with sending a formal complaint. {Without a response within 6 weeks|If Norwegian Air Shuttle doesn't reply}, court action is the next step.

By entrusting your OSL-ATH case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

Quanto tempo demora a receber a indemnização de 400 €?

The paradox: the longer Norwegian Air Shuttle delays paying your 400€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

Imagine: while you go about your life, lawyers work to secure your 400€ for the Norwegian Air Shuttle Oslo→Athens flight. That's the benefit of a turnkey service.

O que fazer perante o silêncio ou recusada da companhia?

Hitting a dead end or getting a template rejection is sadly the lot of many passengers who claim alone for the Oslo - Athens route.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.