Flight compensation Norwegian Air Shuttle:
Oslo — Venice

How to be compensated by Norwegian Air Shuttle on the Oslo (OSL) - Venice (VCE) line

No one likes waiting for hours at the airport. If Norwegian Air Shuttle did not respect its scheduled times for your Oslo - Venice flight, the law is on your side.

Fortunately, for this specific route with a distance of 1 627 km, EC Regulation 261/2004 requires Norwegian Air Shuttle to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Norwegian Air Shuttle Oslo - Venice is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Venezia / Tessera - Marco Polo Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Norwegian Air Shuttle owes you 400 €.

Keeping your travel documents for the Norwegian Air Shuttle OSL-VCE flight is crucial to prove that you were present at boarding at Oslo.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Venice.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Oslo airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Oslo Gardermoen Airport or European air traffic control is an external cause over which Norwegian Air Shuttle has no control.

What are your rights at Oslo airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Norwegian Air Shuttle must ensure the well-being of its passengers stuck at Oslo.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Oslo Gardermoen Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Norwegian Air Shuttle?

The formal notice letter and the collection of evidence of delay at Venezia / Tessera - Marco Polo Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Norwegian Air Shuttle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Oslo to Venezia / Tessera - Marco Polo Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Norwegian Air Shuttle on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Oslo - Venice line.

Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.