Flight compensation Norwegian Air Shuttle:
Paris — Copenhagen

How to claim your money from Norwegian Air Shuttle on Paris (ORY) → Copenhagen (CPH)

Your Norwegian Air Shuttle flight from Paris to Copenhagen was disrupted? Act now: CE 261 entitles you to compensation.

Regardless of the fare €50 or €500, the indemnity is fixed: 250€ per passenger. {The distance|The 1 037 km} is what counts, not the fare. On this short flight, the fixed compensation is guaranteed.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few passengers exercise their rights (only one in seven on average). Don't allow this compensation slip away: the procedure, although bureaucratic, is guaranteed for all travellers.

How to know if the flight Norwegian Air Shuttle Paris - Copenhagen is eligible?

The 3-hour threshold is measured at the moment the aircraft doors are unlocked at Copenhagen Kastrup Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, Norwegian Air Shuttle owes you 250€.

An sudden suppression or a rerouted flight from Paris-Orly Airport without a satisfactory solution qualifies for the same 250€ indemnity.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

In practice, pilot strikes at Norwegian Air Shuttle are situations where {compensation is almost certain|your chances of getting 250€ are high}. Experts know this and can use it for your case.

Important nuance: if the cancellation is directly attributable to ground services, Norwegian Air Shuttle is exempted from the obligation to pay the 250€ compensation, while maintaining its duty of assistance.

What are your rights at Paris airport in case of prolonged wait?

If Paris-Orly Airport turns into your involuntary base because of Norwegian Air Shuttle, the law stipulates that your essential requirements must be covered by the carrier. Assistance is due from 2 hours for flights of this distance.

Make sure you demand this assistance at {the airline's|Norwegian Air Shuttle's} desk. If denied and you must pay for food or hotel at Paris-Orly Airport, keep your receipts meticulously for a refund claim.

Steps: how to get your 250 € from Norwegian Air Shuttle?

The formal letter of claim and gathering evidence of the delay at Copenhagen Kastrup Airport (boarding pass) are essential steps to pressure {the airline|Norwegian Air Shuttle}.

In practice, the process is simple: you enter your flight details Paris→Copenhagen, the system analyses your case, then handles everything until payment your 250€.

How long does it take to get the 250 € compensation?

Many claimants wait more than half a year for a response from Norwegian Air Shuttle. An specialist can cut the delay considerably.

A group claim on the Norwegian Air Shuttle flight from Paris can also be a means to {get your funds|recover your 250€} more efficiently.

What to do faced with silence or refusal from the airline?

It is not uncommon for Norwegian Air Shuttle's algorithms to automatically reject your first attempt under a vague excuse without merit.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.