Flight compensation Norwegian Air Shuttle:
Stockholm — London
Was your flight between Stockholm-Arlanda Airport (ARN) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Norwegian Air Shuttle flight compensation for the route Stockholm - London
Have you experienced a major inconvenience during your trip between Stockholm and London with Norwegian Air Shuttle? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 475 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Stockholm-Arlanda Airport (ARN)
- Arrival airport: London Gatwick Airport (LGW)
- Flight distance: 1 475 km (~1h51)
- Applicable compensation: 250 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Norwegian Air Shuttle Stockholm - London is eligible?
The compensation for flight ARN-LGW is compensation for lost time and not a simple refund of airport taxes.
The compensation also covers boarding denials (overbooking). If Norwegian Air Shuttle sold more seats than planned and you stay on the tarmac at Stockholm-Arlanda Airport, the 250 € compensation is automatic.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at London.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Stockholm airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stockholm, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.
A strike by weather services at Stockholm-Arlanda Airport or European air traffic control is an external cause over which Norwegian Air Shuttle has no control.
What are your rights at Stockholm airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Norwegian Air Shuttle must ensure the well-being of its passengers stuck at Stockholm.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Stockholm-Arlanda Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 250 € from Norwegian Air Shuttle?
The amicable route with Norwegian Air Shuttle to recover 250 € often fails without a technical and legal file.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Norwegian Air Shuttle.
How long does it take to get the 250 € compensation?
Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Stockholm to London Gatwick Airport can drag on if you don't follow up.
By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.
What to do faced with silence or refusal from the airline?
Don't take Norwegian Air Shuttle's email for granted claiming that the airport was blocked by snow without checking official reports.
Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.
Frequently Asked Questions: Flight Stockholm - London
Everything you need to know about your request under European Union law.