Flight compensation Norwegian Air Shuttle:
Stockholm — Venice

How to be compensated by Norwegian Air Shuttle on the Stockholm (ARN) - Venice (VCE) line

Have you experienced a major inconvenience during your trip between Stockholm and Venice with Norwegian Air Shuttle? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 1 616 km, EC Regulation 261/2004 requires Norwegian Air Shuttle to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Norwegian Air Shuttle Stockholm - Venice is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Venezia / Tessera - Marco Polo Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Norwegian Air Shuttle owes you 400 €.

Keeping your travel documents for the Norwegian Air Shuttle ARN-VCE flight is crucial to prove that you were present at boarding at Stockholm.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Venice.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stockholm airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Norwegian Air Shuttle is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Stockholm airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Stockholm-Arlanda Airport, Norwegian Air Shuttle must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Stockholm-Arlanda Airport terminal is also included in the legal package due by Norwegian Air Shuttle.

Steps: how to get your 400 € from Norwegian Air Shuttle?

The amicable route with Norwegian Air Shuttle to recover 400 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Norwegian Air Shuttle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Norwegian Air Shuttle. An expert can reduce this time by half.

A collective action on the Norwegian Air Shuttle flight from Stockholm can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Norwegian Air Shuttle's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.