Flight compensation Olympic Airlines:
Athens — Marseille

Refund and compensation Olympic Airlines: route Athens to Marseille

Your claim for compensation for the Olympic Airlines flight from Athens to Marseille deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Eleftherios Venizelos International Airport, you are protected by the EU's legal framework. The distance of 1 688 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Olympic Airlines is a non-EU airline, if the flight takes off from Eleftherios Venizelos International Airport, the European regulation applies in full.

How to know if the flight Olympic Airlines Athens - Marseille is eligible?

Don't confuse ticket refund and legal compensation! Even if Olympic Airlines offers you a voucher for your Athens - Marseille flight, you can still claim the 400 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Athens, the regulation applies in the same way.

What are the conditions for Olympic Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Marseille.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Olympic Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Olympic Airlines compensation

Don't be fooled by Olympic Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Olympic Airlines is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Athens airport in case of prolonged wait?

During these long hours of waiting in the Eleftherios Venizelos International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Eleftherios Venizelos International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Olympic Airlines?

It is strongly recommended to keep your Olympic Airlines boarding pass and any communication relating to the delay suffered at Eleftherios Venizelos International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Athens to Marseille Provence Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Olympic Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Athens - Marseille line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.