Disrupted flight (EC 261/2004)

Flight compensation Olympic Airlines:
Chania — Athens

Planned legal compensation: 250 €

Was your flight between Chania International Airport (CHQ) and Eleftherios Venizelos International Airport (ATH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right: Olympic Airlines flight between Chania and Athens

If your journey from Chania International Airport to Eleftherios Venizelos International Airport operated by Olympic Airlines was disrupted, you are not alone when dealing with the carrier.

With 268 km between Chania International Airport and Eleftherios Venizelos International Airport, EU regulation grants you a fixed indemnity of 250€ per passenger.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Chania International Airport (CHQ)
  • Arrival airport: Eleftherios Venizelos International Airport (ATH)
  • Flight distance: 268 km (~0h20)
  • Applicable compensation: 250 €

CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.

How to know if the flight Olympic Airlines Chania - Athens is eligible?

Three conditions must be met to trigger your right to 250€: {delay exceeds 3h at Athens|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Olympic Airlines is responsible for|the fault lies with} Olympic Airlines.

In the case of a cancellation, if you were notified less than 14 days before your departure from Chania, the regulation applies in the same way.

What are the conditions for Olympic Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Athens.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Chania airport.
  • Airline responsibility: The problem must be attributable to Olympic Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Chania, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Olympic Airlines compensation

Not every strike{s} release the airline from its duties. If your Chania → Athens delay was caused by an internal strike at Olympic Airlines, EU courts have recently ruled that compensation is owed.

Even if the 250€ are not owed due to an external strike at Chania, care (food/accommodation) remains mandatory Olympic Airlines. This is a separate right.

What are your rights at Chania airport in case of prolonged wait?

Consider the situation: stuck endlessly at Chania International Airport, in uncertainty about the new departure. In this scenario, Olympic Airlines cannot leave you without anything. The law forbids it.

Even in force majeure cases, the right to assistance at Chania still applies. The hotel must be provided if Olympic Airlines delays your flight overnight.

Steps: how to get your 250 € from Olympic Airlines?

To get started: submit a written complaint to Olympic Airlines's claims department explicitly citing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.

The main benefit: they take on all the complexity and only collect fees if the 250€ are successfully recovered.

How long does it take to get the 250 € compensation?

Don't give up faced with Olympic Airlines's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

A collective action on the Olympic Airlines flight from Chania can also be a way to {get your funds|recover your 250€} faster.

What to do faced with silence or refusal from the airline?

Don't take at face value Olympic Airlines's email claiming that Chania's airport was blocked by snow without consulting certified METAR data.

As a last resort, it is court action that often unlocks payment. Olympic Airlines will almost always choose to pay the 250€ rather than face lawyer fees for a case doomed to fail in court.

Help & Information

Frequently Asked Questions: Flight Chania - Athens

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Olympic Airlines flight from Chania to Athens?

According to European Regulation EC 261/2004, the distance between CHQ and ATH being 268 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Olympic Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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