Flight compensation Olympic Airlines:
Heraklion — Thessaloniki

How to be compensated by Olympic Airlines on the Heraklion (HER) - Thessaloniki (SKG) line

From Heraklion International Nikos Kazantzakis Airport airport, your departure with Olympic Airlines to Thessaloniki didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 608 km, EC Regulation 261/2004 requires Olympic Airlines to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Olympic Airlines Heraklion - Thessaloniki is eligible?

The compensation for flight HER-SKG is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Olympic Airlines HER-SKG flight is crucial to prove that you were present at boarding at Heraklion.

What are the conditions for Olympic Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Thessaloniki.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to Olympic Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Olympic Airlines compensation

When a social movement disrupts your itinerary to Thessaloniki Macedonia International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Heraklion airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Heraklion International Nikos Kazantzakis Airport, Olympic Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Heraklion International Nikos Kazantzakis Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Olympic Airlines?

The formal notice letter and the collection of evidence of delay at Thessaloniki Macedonia International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Olympic Airlines website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Olympic Airlines customer service can take several weeks or even months before getting a response.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Olympic Airlines systems.

What to do faced with silence or refusal from the airline?

The first refusal from Olympic Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Heraklion International Nikos Kazantzakis Airport airport to prove their faults.