Disrupted flight (EC 261/2004)

Flight compensation Olympic Airlines:
Heraklion — Thessaloniki

Planned legal compensation: 250 €

Was your flight between Heraklion International Nikos Kazantzakis Airport (HER) and Thessaloniki Macedonia International Airport (SKG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Disrupted Olympic Airlines flight Heraklion ✈ Thessaloniki: claim your compensation

From Heraklion International Nikos Kazantzakis Airport, your departure with Olympic Airlines to Thessaloniki didn't go as planned? Passengers have strong rights against airlines.

Your compensation amount doesn't depend on the ticket price. Only the distance of 608 km dictates the indemnity under EU law.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Arrival airport: Thessaloniki Macedonia International Airport (SKG)
  • Flight distance: 608 km (~0h46)
  • Applicable compensation: 250 €

This lump-sum compensation system was designed to deter airlines from altering schedules without valid grounds. Make sure you invoke this often-overlooked regulation.

How to know if the flight Olympic Airlines Heraklion - Thessaloniki is eligible?

The departure time is not the relevant criterion. Only the {arrival time at Thessaloniki|time the doors open at Thessaloniki Macedonia International Airport} establishes your {eligibility|right to 250€}.

Keep your travel documents for the Olympic Airlines HER-SKG flight — they are crucial to demonstrate you were checked in for boarding at Heraklion.

What are the conditions for Olympic Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Thessaloniki.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Heraklion airport.
  • Airline responsibility: The problem must be attributable to Olympic Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Heraklion, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Olympic Airlines compensation

The question of strikes is a common friction point in claims. It is essential to differentiate between a strike by Olympic Airlines's employees (flight crew) and an external strike.

However, if air traffic controllers at Heraklion International Nikos Kazantzakis Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 250€ cannot be claimed.

What are your rights at Heraklion airport in case of prolonged wait?

Consider the situation: stuck endlessly at Heraklion International Nikos Kazantzakis Airport, in uncertainty about the new departure. In this scenario, Olympic Airlines cannot leave you without anything. The regulation demands action.

Make sure you demand this assistance at {the airline's|Olympic Airlines's} desk. If denied and you must pay for food or hotel at Heraklion International Nikos Kazantzakis Airport, keep your receipts meticulously for a refund claim.

Steps: how to get your 250 € from Olympic Airlines?

Be methodical: photograph the departure boards at Heraklion International Nikos Kazantzakis Airport showing the delay, save meal and taxi invoices and record exact times.

Through partner platforms, your claim can be launched in under 5 minutes. Their systems automatically verify Olympic Airlines's actual records for Heraklion→Thessaloniki.

How long does it take to get the 250 € compensation?

A frequent concern is about how long it takes. A claim sent yourself to Olympic Airlines's claims team can take several weeks, even months before you get a response.

Current tools compress the recovery cycle to 4 to 8 weeks for the vast majority of cases {like yours|such as Olympic Airlines Heraklion-Thessaloniki}.

What to do faced with silence or refusal from the airline?

An unjustified rejection from Olympic Airlines is a tactic that specialist lawyers know how to dismantle by citing the right articles of Regulation 261.

A recovery firm will know precisely how to rebut Olympic Airlines's excuses, having access to certified weather records and traffic reports from Heraklion International Nikos Kazantzakis Airport to prove the airline's fault.

Help & Information

Frequently Asked Questions: Flight Heraklion - Thessaloniki

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Olympic Airlines flight from Heraklion to Thessaloniki?

According to European Regulation EC 261/2004, the distance between HER and SKG being 608 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Olympic Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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