Flight compensation Pegasus Airlines:
Bergamo — Istanbul

Claim and compensation for flight Pegasus Airlines Bergamo - Istanbul

The BGY - SAW route operated by Pegasus Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Bergamo and Istanbul (1 668 km), the European scale provides automatic financial protection in case of failure by Pegasus Airlines.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Pegasus Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Pegasus Airlines Bergamo - Istanbul is eligible?

Check your actual arrival time at Istanbul. If Pegasus Airlines made you wait more than three hours on the tarmac at Istanbul, your claim is legitimate.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Pegasus Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Bergamo airport.
• Airline responsibility: The problem must be attributable to Pegasus Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Pegasus Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Bergamo - Istanbul trip is due to an internal strike within Pegasus Airlines, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Pegasus Airlines is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Bergamo airport in case of prolonged wait?

During these long hours of waiting in the Bergamo / Orio Al Serio Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Bergamo remains valid. The hotel is due if Pegasus Airlines offsets your flight by one night.

Steps: how to get your 400 € from Pegasus Airlines?

It is strongly recommended to keep your Pegasus Airlines boarding pass and any communication relating to the delay suffered at Bergamo / Orio Al Serio Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Bergamo to Istanbul can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Pegasus Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Pegasus Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Pegasus Airlines convictions, which is a decisive advantage.