Disrupted flight (EC 261/2004)

Flight compensation Pegasus Airlines:
Berlin — Istanbul

Planned legal compensation: 400 €

Was your flight between Berlin (SXF) and Istanbul (SAW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Pegasus Airlines

Check my flight Pegasus Airlines

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Recover up to 400€ for Pegasus Airlines flight Berlin → Istanbul

Your payout case for the Pegasus Airlines flight from Berlin to Istanbul has strong chances. Travel chaos is stressful for any traveller.

Leaving Berlin, you are covered by European legislation. The distance of 1 748 km sets the tier of your legal indemnity. Your flight sits in the middle bracket.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Berlin (SXF)
  • Arrival airport: Istanbul (SAW)
  • Flight distance: 1 748 km (~2h11)
  • Applicable compensation: 400 €

Since the landmark CJEU judgment, significant arrival delays are treated like a cancellation for the right to compensation. This significantly strengthened the reach of CE 261.

How to know if the flight Pegasus Airlines Berlin - Istanbul is eligible?

Note your real landing time at Istanbul. If Pegasus Airlines delayed you over 3h at Istanbul, your claim is legitimate.

Remember that the distance of 1 748 km perfectly matches the 400€ compensation tier. This amount is fixed and {the airline|Pegasus Airlines} cannot deviate from it through its own terms and conditions.

What are the conditions for Pegasus Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Berlin airport.
  • Airline responsibility: The problem must be attributable to Pegasus Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Pegasus Airlines compensation

If your Pegasus Airlines flight from Berlin was cancelled due to an internal staff strike, you are eligible for {legal compensation|the 400€ payout}.

However, if air traffic controllers at Berlin or security staff go on strike, this is indeed an force majeure situation. In this case, the 400€ cannot be claimed.

What are your rights at Berlin airport in case of prolonged wait?

During that interminable wait in the hall at Berlin, remember Pegasus Airlines has a duty to look after you. This includes food, but also the ability to make two calls at no cost.

Even in force majeure cases, the right to assistance at Berlin still applies. The hotel must be provided if Pegasus Airlines delays your flight overnight.

Steps: how to get your 400 € from Pegasus Airlines?

Airlines like Pegasus Airlines have entire legal teams dedicated to discouraging solo claimants. Facing this asymmetry, having an ally changes the game.

By entrusting your SXF-SAW case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 400 € compensation?

On the SXF-SAW route, timelines can vary depending on the speed of Pegasus Airlines's claims team.

Modern platforms reduce the average timeline to a few weeks for over 90% of cases {like yours|such as Pegasus Airlines Berlin→Istanbul}.

What to do faced with silence or refusal from the airline?

The first refusal from Pegasus Airlines should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

The threat of court action often suffices to {make Pegasus Airlines yield|unlock payment}. Airlines know that court fees would greatly surpass the 400€ owed.

Help & Information

Frequently Asked Questions: Flight Berlin - Istanbul

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Pegasus Airlines flight from Berlin to Istanbul?

According to European Regulation EC 261/2004, the distance between SXF and SAW being 1 748 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Pegasus Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant