Flight compensation Royal Air Maroc:
Gran Canaria — Tenerife

How to be compensated by Royal Air Maroc on the Gran Canaria (LPA) - Tenerife (TFN) line

From Gran Canaria Airport airport, your departure with Royal Air Maroc to Tenerife didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 112 km, EC Regulation 261/2004 requires Royal Air Maroc to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Royal Air Maroc Gran Canaria - Tenerife is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Tenerife Norte Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Royal Air Maroc owes you 250 €.

The compensation also covers boarding denials (overbooking). If Royal Air Maroc sold more seats than planned and you stay on the tarmac at Gran Canaria Airport, the 250 € compensation is automatic.

What are the conditions for Royal Air Maroc to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Gran Canaria airport.
• Airline responsibility: The problem must be attributable to Royal Air Maroc (technical problem, sick crew, scheduling...).

The impact of a strike on your Royal Air Maroc compensation

Not all strikes exempt the company from its obligations. If the delay of your Gran Canaria - Tenerife trip is due to an internal strike within Royal Air Maroc, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Royal Air Maroc is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Gran Canaria airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Royal Air Maroc must ensure the well-being of its passengers stuck at Gran Canaria.

Some passengers are unaware that transportation between the hotel and Gran Canaria Airport terminal is also included in the legal package due by Royal Air Maroc.

Steps: how to get your 250 € from Royal Air Maroc?

The amicable route with Royal Air Maroc to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Royal Air Maroc.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Gran Canaria to Tenerife Norte Airport can drag on if you don't follow up.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Royal Air Maroc's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.