Disrupted flight (EC 261/2004)

Flight compensation Royal Air Maroc:
Lyon — Casablanca

Planned legal compensation: 400 €

Was your flight between Lyon (LYS) and Mohammed V International Airport (CMN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your compensation guaranteed by Regulation EC 261/2004.

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Get your Royal Air Maroc flight compensation for the route Lyon - Casablanca

No one likes waiting for hours at the airport. If Royal Air Maroc did not respect its scheduled times for your Lyon - Casablanca flight, the law is on your side.

Directive 261/2004 is clear: for 1 747 km of flight, the company Royal Air Maroc is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lyon (LYS)
  • Arrival airport: Mohammed V International Airport (CMN)
  • Flight distance: 1 747 km (~2h11)
  • Applicable compensation: 400 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Royal Air Maroc Lyon - Casablanca is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Mohammed V International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Royal Air Maroc owes you 400 €.

An unexpected cancellation or a diverted flight from Lyon without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Royal Air Maroc to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Casablanca.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lyon airport.
  • Airline responsibility: The problem must be attributable to Royal Air Maroc (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lyon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Royal Air Maroc compensation

When a social movement disrupts your itinerary to Mohammed V International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Lyon airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Lyon airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Royal Air Maroc must ensure the well-being of its passengers stuck at Lyon.

Some passengers are unaware that transportation between the hotel and Lyon terminal is also included in the legal package due by Royal Air Maroc.

Steps: how to get your 400 € from Royal Air Maroc?

The amicable route with Royal Air Maroc to recover 400 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Royal Air Maroc flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

On the LYS-CMN line, delays can vary according to the reactivity of Royal Air Maroc's legal department.

If your file is particularly solid regarding the incident occurred on the Lyon - Casablanca section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Royal Air Maroc should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 400 €, don't compromise with Royal Air Maroc without the opinion of a professional who knows the real value of your prejudice at Lyon.

Help & Information

Frequently Asked Questions: Flight Lyon - Casablanca

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Royal Air Maroc flight from Lyon to Casablanca?

According to European Regulation EC 261/2004, the distance between LYS and CMN being 1 747 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Royal Air Maroc?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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