Flight compensation Royal Air Maroc:
Nantes — Marrakech

Get your Royal Air Maroc flight compensation for the route Nantes - Marrakech

From Nantes Atlantique Airport airport, your departure with Royal Air Maroc to Marrakech didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 1 813 km of flight, the company Royal Air Maroc is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Royal Air Maroc Nantes - Marrakech is eligible?

For an Royal Air Maroc flight from Nantes to Marrakech, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

The compensation also covers boarding denials (overbooking). If Royal Air Maroc sold more seats than planned and you stay on the tarmac at Nantes Atlantique Airport, the 400 € compensation is automatic.

What are the conditions for Royal Air Maroc to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Marrakech.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Nantes airport.
• Airline responsibility: The problem must be attributable to Royal Air Maroc (technical problem, sick crew, scheduling...).

The impact of a strike on your Royal Air Maroc compensation

Not all strikes exempt the company from its obligations. If the delay of your Nantes - Marrakech trip is due to an internal strike within Royal Air Maroc, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Nantes, assistance (meals/hotel) remains mandatory for Royal Air Maroc.

What are your rights at Nantes airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Nantes Atlantique Airport, Royal Air Maroc must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Nantes Atlantique Airport terminal is also included in the legal package due by Royal Air Maroc.

Steps: how to get your 400 € from Royal Air Maroc?

The formal notice letter and the collection of evidence of delay at Menara Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Royal Air Maroc.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Nantes to Menara Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Royal Air Maroc on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Royal Air Maroc will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.