Flight compensation Scandinavian Airlines System:
Bergen — Alicante

Scandinavian Airlines System passengers Bergen-Alicante: your guide to get compensated

You travelled with Scandinavian Airlines System from Bergen to Alicante and the flight was disrupted? EU law mandates compensation when the airline is at fault.

With 2 481 km between Bergen Airport, Flesland and Alicante International Airport, EU regulation grants you a fixed indemnity of 400€ per passenger.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.

How to know if the flight Scandinavian Airlines System Bergen - Alicante is eligible?

Make sure to keep your travel documents for the Scandinavian Airlines System BGO-ALC flight. They are the essential proof of your check-in.

In the case of a cancellation, if you were notified less than 14 days before your departure from Bergen, the regulation applies in the same way.

What are the conditions for Scandinavian Airlines System to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Alicante.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Bergen airport.
• Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

The impact of a strike on your Scandinavian Airlines System compensation

Not all strike{s} exempt the airline from its obligations. If your Bergen - Alicante delay was caused by an staff strike at Scandinavian Airlines System, the CJEU have confirmed that this entitles you to a payout.

Important nuance: if the cancellation is directly attributable to ground services, Scandinavian Airlines System is exempted from the obligation to pay the 400€ compensation, while maintaining its duty of assistance.

What are your rights at Bergen airport in case of prolonged wait?

Care is due after 2h of delay for this route. Scandinavian Airlines System must guarantee the wellbeing of passengers stranded at Bergen. The threshold rises to 3 hours for flights of 1500 to 3500 km.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Bergen Airport, Flesland are entirely at the carrier's expense.

Steps: how to get your 400 € from Scandinavian Airlines System?

It is essential to save your Scandinavian Airlines System ticket and every email related to the delay at Bergen Airport, Flesland. These documents are vital for building your case.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 400€ arrive in your bank account.

How long does it take to get the 400 € compensation?

Patience is often key. Airlines receive a huge volume of claims every week and your Bergen to Alicante International Airport case can stall if you remain passive.

Technology now allow you to follow the progress of your claim against Scandinavian Airlines System on your phone. For a medium-haul, expect around 6 to 10 weeks with an expert.

What to do faced with silence or refusal from the airline?

Know that Scandinavian Airlines System doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto Scandinavian Airlines System}.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.