Flight compensation TAM Brazilian Airlines:
Frankfurt — Sao Paulo

TAM Brazilian Airlines flight Frankfurt → Sao Paulo: guide on a refund

From Frankfurt am Main International Airport, your flight with TAM Brazilian Airlines to Sao Paulo was disrupted? EU legislation guarantees solid rights against carriers.

Your payout amount is independent of the fare. The distance alone of 9 798 km determines the payout under CE 261/2004.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This fixed compensation system was created to discourage airlines from cancelling flights without compelling reasons. Don't hesitate to assert this little-known but powerful legal tool.

How to know if the flight TAM Brazilian Airlines Frankfurt - Sao Paulo is eligible?

Concretely, to qualify, your real landing at São Paulo International Airport must have been recorded more than 3 hours late the scheduled time.

The indemnity also covers overbooking cases. If TAM Brazilian Airlines overbooked the flight and you were left behind at Frankfurt am Main International Airport, the 600€ payout is automatic.

What are the conditions for TAM Brazilian Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Sao Paulo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Frankfurt airport.
• Airline responsibility: The problem must be attributable to TAM Brazilian Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your TAM Brazilian Airlines compensation

Be wary by TAM Brazilian Airlines's evasive wording: a "wildcat" or planned strike remains the managerial responsibility of the airline. Long-haul flights are often even more impacted by crew strikes.

Even if the 600€ are not owed due to an external strike at Frankfurt, care (food/accommodation) remains owed TAM Brazilian Airlines. Never forget this.

What are your rights at Frankfurt airport in case of prolonged wait?

If Frankfurt am Main International Airport becomes your temporary home because of TAM Brazilian Airlines, know that your basic needs must be met by the airline. On a long-haul like this, assistance is due from 4 hours of delay.

If you already paid for a taxi at Frankfurt am Main International Airport due to TAM Brazilian Airlines's fault, collect every receipt. You are entitled to refund of every euro spent on top of the 600€ indemnity.

Steps: how to get your 600 € from TAM Brazilian Airlines?

Be methodical: photograph the departure boards at Frankfurt am Main International Airport showing the delay, save meal and taxi invoices and record flight numbers.

Through partner platforms, your claim can be launched in under 5 minutes. Their systems automatically verify TAM Brazilian Airlines's actual records for Frankfurt→Sao Paulo.

How long does it take to get the 600 € compensation?

Don't give up faced with TAM Brazilian Airlines's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

By entrusting the recovery of your 600€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from TAM Brazilian Airlines don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

As a final step, it is a legal summons that typically triggers payment. TAM Brazilian Airlines will nearly invariably prefer to settle the 600€ rather than incur additional legal costs for a case it knows it will lose in court.