Indemnização voo TAM Brazilian Airlines:
Frankfurt — Sao Paulo

O seu direito à compensação europeia: voo TAM Brazilian Airlines entre Frankfurt e Sao Paulo

A ligação FRA → GRU da TAM Brazilian Airlines foi afetada. Atraso, cancelamento ou overbooking, pode ter direito a uma compensação financeira.

Com 9 798 km entre Frankfurt am Main International Airport e São Paulo International Airport, o CE 261 concede-lhe uma compensação de 600€ por pessoa.

Porque tem direito a 600 €?

O Regulamento europeu CE 261/2004 é muito rigoroso quanto aos direitos dos passageiros aéreos. O montante da indemnização fixa não depende do preço do bilhete, mas apenas da distância de voo.

Bom saber? Mesmo que a TAM Brazilian Airlines seja uma transportadora extra-UE, se o voo descola de Frankfurt am Main International Airport, o CE 261 aplica-se integralmente.

Como saber se o voo TAM Brazilian Airlines Frankfurt - Sao Paulo é elegível?

Be sure to save your flight records for the TAM Brazilian Airlines FRA→GRU flight. They constitute the essential proof of your presence on board.

An class change doesn't change your right to 600€ if the initial disruption is established under Regulation 261. The maximum tier applies regardless of cabin class.

Quais as condições para a TAM Brazilian Airlines o indemnizar?

• Atraso na chegada: Chegou com mais de 3 horas de atraso a Sao Paulo.
• Cancelamento: A companhia cancelou o voo menos de 14 dias antes da partida.
• Overbooking: Foi recusado o embarque contra a sua vontade no aeroporto de Frankfurt.
• Responsabilidade da companhia: O problema deve ser imputável à TAM Brazilian Airlines (problema técnico, tripulação doente, planeamento...).

O impacto de uma greve na sua indemnização TAM Brazilian Airlines

A work stoppage by TAM Brazilian Airlines's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 600€.

A strike by ATC services at Frankfurt am Main International Airport or European ATC is an external cause over which TAM Brazilian Airlines has no control.

Quais são os seus direitos no aeroporto de Frankfurt em caso de espera prolongada?

Here is what TAM Brazilian Airlines owes you during a prolonged wait at Frankfurt am Main International Airport: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.

Your forced stay at Frankfurt should not cost you a single extra cent beyond your original booking for FRA→GRU. On a long-haul, hotel and care are even more important given time zone impacts.

Passos: como obter os seus 600 € junto da TAM Brazilian Airlines?

It is strongly recommended to keep your TAM Brazilian Airlines boarding pass and all communications regarding the delay at Frankfurt am Main International Airport. These documents are crucial for supporting your case.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 600€ credited in your account.

Quanto tempo demora a receber a indemnização de 600 €?

Don't give up faced with TAM Brazilian Airlines's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

Imagine: while you go about your life, lawyers work to secure your 600€ for the TAM Brazilian Airlines Frankfurt→Sao Paulo flight. That's the benefit of a turnkey service.

O que fazer perante o silêncio ou recusada da companhia?

Know that TAM Brazilian Airlines doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto TAM Brazilian Airlines}.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.