Disrupted flight (EC 261/2004)

Flight compensation TAP Portugal:
Boston — Lisbon

Planned legal compensation: 600 €

Was your flight between General Edward Lawrence Logan International Airport (BOS) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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CE 261 compensation: TAP Portugal flight Boston - Lisbon

Your TAP Portugal flight from Boston to Lisbon was delayed, cancelled or overbooked? Don't stay silent: EU regulation protects you.

Regulation 261/2004 is clear: for 5 124 km, TAP Portugal is bound by a compensation obligation if boarding is denied.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: General Edward Lawrence Logan International Airport (BOS)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 5 124 km (~6h24)
  • Applicable compensation: 600 €

Too few passengers exercise their rights (only one in seven on average). Don't allow this compensation slip away: the procedure, although bureaucratic, is guaranteed for all travellers.

How to know if the flight TAP Portugal Boston - Lisbon is eligible?

The 3-hour threshold is measured at the moment the aircraft doors are unlocked at Lisbon Portela Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, TAP Portugal owes you 600€.

If you had a connection are equally covered. If your first TAP Portugal segment Boston→Lisbon leads to a missed connection, the total delay at your final destination counts.

What are the conditions for TAP Portugal to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Boston airport.
  • Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Boston, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TAP Portugal compensation

When industrial action disrupts your journey to Lisbon Portela Airport, {the airline|TAP Portugal} will often try to refuse the claim. However, a strike by its employees no longer constitutes, according to case law, an exempting circumstance.

In all cases, careful analysis of flight logs will confirm whether the causes cited were truly extraordinary. For a long-haul, an ATC strike can have cascading effects on your arrival at Lisbon.

What are your rights at Boston airport in case of prolonged wait?

During those long hours in the terminal at General Edward Lawrence Logan International Airport, know that TAP Portugal has a legal obligation to ensure your comfort. This covers meals, but also the option to send emails free of charge.

If your replacement flight is only the next day, TAP Portugal must also cover your hotel night close to General Edward Lawrence Logan International Airport and the shuttle transfer between the airport and accommodation.

Steps: how to get your 600 € from TAP Portugal?

The registered letter and collecting evidence of the delay at Lisbon Portela Airport (delay certificate) are mandatory requirements to challenge {the airline|TAP Portugal}.

Concretely, the process is straightforward: you input your route info Boston-Lisbon, the expert checks your eligibility, then takes charge until you receive your 600€.

How long does it take to get the 600 € compensation?

The reality is stark: on average, a passenger acting alone takes 4 to 8 months to obtain their 600€ from TAP Portugal. Via a specialist, the time falls to 1 to 2 months.

The digital process of expert partners eliminates paperwork: upload documents, digital signature, and email notifications until payment.

What to do faced with silence or refusal from the airline?

An unfounded refusal from TAP Portugal is a practice that experts know perfectly how to counter by invoking the relevant provisions of Regulation 261.

Don't let TAP Portugal to keep the {money|600€} that is rightfully yours. Every day that passes doing nothing is time gained for {the airline|TAP Portugal} and a missed opportunity for your finances.

Help & Information

Frequently Asked Questions: Flight Boston - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TAP Portugal flight from Boston to Lisbon?

According to European Regulation EC 261/2004, the distance between BOS and LIS being 5 124 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TAP Portugal?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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